Set in the Hoan Kiem district of Hanoi, Grand Cititel Hanoi Hotel & Spa is within a 3-minute walk from Vietnam Revolution Museum, National Museum of Vietnamese History and Hanoi Opera House. Guests can enjoy daily buffet breakfast at the on-site restaurant from 06:00 until 10:00. Free WiFi access is available in entire area. All stylish rooms have air conditioning, a cable flat-screen TV, personal safe, and desk. Private bathroom comes with a shower, and free toiletries. Grand Cititel Hanoi Hotel & Spa operates a 24-hour front desk and has self check-in machine. You will also find a gym room at the hotel. Within a 10-minute drive from Grand Cititel Hanoi Hotel & Spa, you can reach major city landmarks, including Hoan Kiem Lake, Thang Long Water Puppet Theater, and St. Joseph Cathedral. Noi Bai International Airport is a 45-minute drive away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 8.9

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.6
Location
8.9
Free Wifi
8.2
Select topics to read reviews:

See what guests loved the most:

  • J
    Jacob
    Denmark Denmark
    The staff at this hotel were incredible! They were friendly, and helpful, and made my stay truly enjoyable. I will stay here again whenerver coming to Hanoi.
  • B
    Bina
    United Kingdom United Kingdom
    This hotel exceeded all our expectations! From the moment we checked in, the staff was incredibly welcoming and attentive. The room was beautifully decorated and had everything we needed, including a super comfy bed that ensured a great night's...
  • H
    Heather
    Canada Canada
    This hotel exceeded all expectations. From the luxurious accommodations to the impeccable service, it was a truly unforgettable experience

Hotel area info

Restaurants
1 Restaurant On Site

  • The Shii Kitchen
    • Cuisine
      Asian • International • European
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Grand Cititel Hanoi Hotel & Spa
Great facilities! Review score, 8.4

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • High chair
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Vietnamese

House rules

Grand Cititel Hanoi Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
VND 600,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash Grand Cititel Hanoi Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Grand Cititel Hanoi Hotel & Spa

  • Room options at Grand Cititel Hanoi Hotel & Spa include:

    • Double
    • Suite
    • Twin

  • Guests staying at Grand Cititel Hanoi Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet
    • À la carte
    • Breakfast to go

  • Grand Cititel Hanoi Hotel & Spa has 1 restaurant:

    • The Shii Kitchen

  • The prices at Grand Cititel Hanoi Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Grand Cititel Hanoi Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • Grand Cititel Hanoi Hotel & Spa is 1,800 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Cititel Hanoi Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Spa/Wellness packages
    • Happy hour
    • Hand massage
    • Walking tours
    • Couples' massage
    • Spa facilities
    • Fitness
    • Tour or class about local culture
    • Neck massage
    • Cooking class
    • Full-body massage
    • Locker rooms
    • Head massage
    • Bike tours
    • Back massage
    • Foot massage

  • Yes, Grand Cititel Hanoi Hotel & Spa is popular with guests booking family stays.