Set in the centre of Hanoi, Lotusama Hanoi Hotel is situated 600 metres from Hanoi Old City Gate and less than 1 km from Thang Long Water Puppet Theater. The property is close to several well-known attractions, 1.5 km from Imperial Citadel, 1.5 km from Imperial Citadel and 2 km from Hanoi Temple of Literature. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Lotusama Hanoi Hotel the rooms come with bed linen and towels. The daily breakfast offers buffet, Asian or vegetarian options. The area is popular for cycling, and free use of bicycles is available at this 4-star hotel. Popular points of interest near the accommodation include Hoan Kiem Lake, St. Joseph Cathedral and Trang Tien Plaza. The nearest airport is Noi Bai International Airport, 24 km from Lotusama Hanoi Hotel.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.5

Breakfast info

Vegetarian, Asian, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 single bed
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.8
Cleanliness
9.2
Comfort
9.1
Value for money
8.8
Location
9.5
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Baker
    Australia Australia
    Everything was perfect will definitely stay there again staff was very amazing
  • Mildred
    Hong Kong Hong Kong
    The breakfast was very good. A good range of products - fresh fruit, breads, pate, eggs how you want them cooked. Firm bed and pillow.
  • I
    Ian
    Australia Australia
    Lovely, comfortable hotel with friendly, helpful staff. Immaculately clean. Good breakfast selection and flavour. Room 401 (Junior Balcony Suite), where we stayed for our first visit, is quite squeezy and a little bit tired but very quiet with...

Hotel surroundings

Facilities of Lotusama Hanoi Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Room service
  • Lift
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs VND 200,000 per day.
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Languages spoken
  • English
  • Vietnamese

House rules

Lotusama Hanoi Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Lotusama Hanoi Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Lotusama Hanoi Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Lotusama Hanoi Hotel

  • Lotusama Hanoi Hotel is 0.6 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Lotusama Hanoi Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Lotusama Hanoi Hotel offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Walking tours
    • Tour or class about local culture
    • Live music/performance
    • Bike tours
    • Bicycle rental
    • Cooking class

  • Room options at Lotusama Hanoi Hotel include:

    • Double
    • Suite
    • Family

  • Yes, Lotusama Hanoi Hotel is popular with guests booking family stays.

  • Check-in at Lotusama Hanoi Hotel is from 14:00, and check-out is until 12:00.