• Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top location: Highly rated by recent guests (9.4)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
8.0
Location
9.4
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • John
    United States United States
    Breakfast was very good, location very close to downtown bars and restaurants.
  • Stacie
    United States United States
    The staff at the SureStay Helen GA were excellent and the location of the hotel was awesome. It was central to everything and within walking distance to amazing restaurants, shopping and a really cool themed town. The breakfast was very substantial.
  • Jeff
    United States United States
    Breakfast was mediocre. Tour bus patrons over crowded the eating area.

Hotel surroundings

Facilities of SureStay Hotel by Best Western Helen Downtown
Great facilities! Review score, 8.2

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Activities
  • Hiking
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Wake-up service
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    General
    • Carbon monoxide detector
    • Minimarket on site
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by stairs only
    Indoor swimming pool
    Free!
    • Open all year
    • Heated pool
    Wellness
    • Sun loungers or beach chairs
    Languages spoken
    • English

    House rules

    SureStay Hotel by Best Western Helen Downtown takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 15 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Discover American Express Cash is not accepted SureStay Hotel by Best Western Helen Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about SureStay Hotel by Best Western Helen Downtown

    • SureStay Hotel by Best Western Helen Downtown offers the following activities / services (charges may apply):

      • Hiking
      • Golf course (within 3 km)
      • Swimming Pool

    • Check-in at SureStay Hotel by Best Western Helen Downtown is from 15:00, and check-out is until 11:00.

    • Room options at SureStay Hotel by Best Western Helen Downtown include:

      • Double
      • Quadruple
      • Suite

    • The prices at SureStay Hotel by Best Western Helen Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • SureStay Hotel by Best Western Helen Downtown is 550 yards from the centre of Helen. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, SureStay Hotel by Best Western Helen Downtown is popular with guests booking family stays.