Hyatt Place Charlotte Airport/Lake Pointe is a 3-star hotel located in Charlotte, USA. This property features a range of facilities including a fitness center, a snack bar, a sun terrace, and a shuttle service. Guests traveling with children will appreciate the child-friendly buffet and board games or puzzles. The hotel also offers a free airport shuttle service and free WiFi throughout the property. Each unit at Hyatt Place Charlotte Airport/Lake Pointe is equipped with tea and coffee making facilities, air-conditioning, a hairdryer, a sofa bed, a work desk, and ironing facilities. Guests can relax in the seating area, enjoy cable channels on the flat-screen TV, and benefit from the convenience of a private bathroom with free toiletries. A wake-up service and alarm clock are also provided, along with a wardrobe for storage. Guests can participate in a variety of activities in the area. The Billy Graham Library is just 1.6 mi away, while the Bank of America Stadium is 5.8 mi from the hotel. The Mint Museum of Craft Design and the NASCAR Hall of Fame are both 6.2 mi away. The Blumenthal Performing Arts Center and the Spectrum Center are 6.8 mi from the property. The nearest airport is Charlotte Douglas International, just 1.2 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
8.6
Free Wifi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Brandy
    United States of America United States of America
    The staff was nice and the facility was very clean
  • Sheila
    United States of America United States of America
    Required airport shuttle, two beds, breakfast and meal availability given arrival hours. All of these were satisfied, though the meal part in a rather basic way. Staff was helpful, pleasant and easy to work with. We stayed twice, at the start and...
  • Annette
    United States of America United States of America
    Airport shuttle and breakfast was included. Suite was spacious and a pullout sofa is standard.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      American
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Hyatt Place Charlotte Airport/Lake Pointe
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
Kitchen
  • Shared kitchen
Room Amenities
  • Sofa bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs $10 per day.
  • Accessible parking
Front Desk Services
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Wheelchair accessible
Outdoor swimming pool
  • Seasonal
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hyatt Place Charlotte Airport/Lake Pointe takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 15 is required on arrival. That's about GBP 11. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Hyatt Place Charlotte Airport/Lake Pointe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note a maximum of 2 pets are permitted. Only dogs weighing 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.

Please note complimentary parking is only extended for each night staying at the property.

Please note that our property will be undergoing renovation starting October 2 until February 14, 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $15 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hyatt Place Charlotte Airport/Lake Pointe

  • The prices at Hyatt Place Charlotte Airport/Lake Pointe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Place Charlotte Airport/Lake Pointe has 1 restaurant:

    • Restaurant #1

  • Hyatt Place Charlotte Airport/Lake Pointe is 5 miles from the center of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hyatt Place Charlotte Airport/Lake Pointe offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Swimming pool
    • Fitness

  • Check-in at Hyatt Place Charlotte Airport/Lake Pointe is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hyatt Place Charlotte Airport/Lake Pointe include:

    • Family
    • Quad