• Pets allowed
  • Swimming Pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi. Hyatt Place Charlotte Airport/Lake Pointe rooms include a refrigerator and 42-inch flat-screen TV. The rooms are equipped with a coffee maker and seating area. The Charlotte Lake Pointe Hyatt Place provides guests with free breakfast daily. The hotel offers a Starbucks, restaurant and lounge. Hyatt Place is within a 15-minute drive of the Carowinds Amusement Park. The hotel is 7 miles from the Bank of America Stadium, home of the Carolina Panthers. Hotel will be undergoing renovation from November 2023-February 2024. Certain areas of the hotel will be closed to guest use, please call the hotel for details.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.2
Location
8.6
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Welch
    Trinidad and Tobago Trinidad and Tobago
    Great location, friendly and helpful staff and very comfortable bed.
  • Rex
    New Zealand New Zealand
    Bed was really comfortable, breakfast was exceptional and the staff were really friendly and helpful
  • Frank
    Austria Austria
    Very nice and clean place, I was positively surprised by its room design, as I guess I expected more of a typical layover kind of a place. I had booked a room with kingsize bed in the upper floor - room was was VERY spacious, clean, nice seating...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Hyatt Place Charlotte Airport/Lake Pointe
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Shared kitchen
Room Amenities
  • Sofa bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs US$10 per day.
  • Accessible parking
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
Outdoor swimming pool
  • Seasonal
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hyatt Place Charlotte Airport/Lake Pointe takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 15 is required on arrival. That's about GBP 11. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Hyatt Place Charlotte Airport/Lake Pointe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note a maximum of 2 pets are permitted. Only dogs weighing 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.

Please note complimentary parking is only extended for each night staying at the property.

Please note that our property will be undergoing renovation starting October 2 until February 14, 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$15 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hyatt Place Charlotte Airport/Lake Pointe

  • Hyatt Place Charlotte Airport/Lake Pointe is 5 miles from the centre of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hyatt Place Charlotte Airport/Lake Pointe include:

    • Family
    • Quadruple

  • Hyatt Place Charlotte Airport/Lake Pointe offers the following activities / services (charges may apply):

    • Fitness centre
    • Golf course (within 3 km)
    • Swimming Pool
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hyatt Place Charlotte Airport/Lake Pointe is from 15:00, and check-out is until 12:00.

  • Hyatt Place Charlotte Airport/Lake Pointe has 1 restaurant:

    • Restaurant #1

  • The prices at Hyatt Place Charlotte Airport/Lake Pointe may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.