Situated 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness centre is located on site and laundry facilities are available. The Gatlinburg Convention Centre is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
7.9
Comfort
8.0
Value for money
7.9
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Melissa
    United States United States
    Rooms are very clean and bigger than you'd expect
  • Ivy
    United States United States
    Everything . The location , the staff was so welcoming.
  • Carmen
    United States United States
    Walk out the door and the attraction was right there walked to the corner and everything was right there in the area that we stayed in. It was great we saw bears

Property surroundings

Facilities of Crossroads Inn & Suites

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Pool view
Outdoors
  • Outdoor furniture
  • Balcony
Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Fax/photocopying
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Carpeted
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Outdoor swimming pool
    • Seasonal
    • All ages welcome
    • Heated pool
    • Salt-water pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Sun loungers or beach chairs
    Languages spoken
    • English

    House rules

    Crossroads Inn & Suites takes special requests - add in the next step!

    Check-in

    From 16:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Crossroads Inn & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Crossroads Inn & Suites

    • Room options at Crossroads Inn & Suites include:

      • Quadruple
      • Double
      • Suite
      • Apartment
      • Studio

    • Crossroads Inn & Suites offers the following activities / services (charges may apply):

      • Swimming Pool

    • Crossroads Inn & Suites is 950 yards from the centre of Gatlinburg. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Crossroads Inn & Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Crossroads Inn & Suites is from 16:00, and check-out is until 11:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.