Situated in Kisoro, 12 km from Mgahinga Gorilla National Park, Motel Santaviva features accommodation with a shared lounge, private parking, a terrace and a bar. This 4-star hotel offers room service, a concierge service and free WiFi. The accommodation offers airport transfers, while a bicycle rental service is also available. All rooms at the hotel are fitted with a seating area. At Motel Santaviva the rooms are fitted with bed linen and towels. The accommodation offers an à la carte or continental breakfast. At Motel Santaviva you will find a restaurant serving African and American cuisine. Vegetarian and halal options can also be requested. The area is popular for cycling, and car hire is available at the hotel. The nearest airport is Ruhengeri Airport, 37 km from Motel Santaviva.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 single bed
or
2 double beds
2 single beds
2 single beds
and
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
8.7
Location
8.8
Free WiFi
7.5
High score for Kisoro
Select topics to read reviews:

See what guests loved the most:

  • Bernhard
    Germany Germany
    Exceptionally helpful and kind staff, especially the owner Ivan. He showed us around town and even took us on a small hike and bike tour.
  • Jonny
    United Kingdom United Kingdom
    Ivan was an incredible host. Not only did he sort out my gorilla tracking excursion at a very reasonable price, but he also came to Rwanda to meet me and collect the money since the permit has to be paid for in cash. I was a little apprehensive...
  • Liezel
    South Africa South Africa
    Really good place to stay. Ivan is an exceptional host and goes above and beyond. The communication and information supplied was quick and accurate. Ivan and his team make guests feel welcome and special. Highly recommended.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Santaviva
    • Cuisine
      African • American
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Motel Santaviva
Great facilities! Review score, 8

Most popular facilities
  • Airport shuttle
  • Free WiFi
  • Restaurant
  • Room service
  • Private parking
  • Family rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • BBQ facilities
    Additional charge
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional charge
  • Stand-up comedy
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
Living Area
  • Seating Area
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs US$5 per stay.
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Currency exchange
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Mosquito net
  • Private entrance
  • Car hire
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Room service
Wellness
  • Make up services
  • Beauty Services
Languages spoken
  • English

House rules

Motel Santaviva takes special requests - add in the next step!

Check-in

Available 24 hours

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$15 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card American Express Cash Motel Santaviva accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Motel Santaviva

  • Motel Santaviva has 1 restaurant:

    • Cafe Santaviva

  • Guests staying at Motel Santaviva can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • À la carte

  • Check-in at Motel Santaviva is from 00:00, and check-out is until 10:00.

  • Motel Santaviva is 100 yards from the centre of Kisoro. All distances are measured in straight lines. Actual travel distances may vary.

  • Motel Santaviva offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Canoeing
    • Evening entertainment
    • Bike tours
    • Make up services
    • Movie nights
    • Live sport events (broadcast)
    • Tour or class about local culture
    • Beauty Services
    • Stand-up comedy
    • Bicycle rental
    • Happy hour
    • Nightclub/DJ
    • Walking tours
    • Live music/performance

  • Yes, Motel Santaviva is popular with guests booking family stays.

  • Room options at Motel Santaviva include:

    • Double
    • Single
    • Twin
    • Triple

  • The prices at Motel Santaviva may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.