Experience world-class service at Lake Victoria Serena Golf Resort & Spa

Offering an outdoor pool and a restaurant, Lake Victoria Serena Golf Resort & Spa is located in Kigo. The property offers a spa and wellness centre. Guests can relax in the garden and terrace. Each guest room is air-conditioned, and has a seating area with a TV with satellite channels. There are tea-and-coffee-making facilities. Fitted with a shower, the private bathroom also comes with a hairdryer and slippers. You can enjoy lake view from the room. At Lake Victoria Serena Golf Resort & Spa you will find a fitness centre, luggage storage and free parking. Kampala Airport is 19km from the Resort.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
7.7
Location
8.8
Free WiFi
10
Select topics to read reviews:

See what guests loved the most:

  • Samson
    Uganda Uganda
    I liked the breakfast recipe but there wasn't clear message about the transportation I should have been informed the transportation fee is separated.
  • Henry
    Uganda Uganda
    Great location as usual. Spacious, well appointed rooms. The meal choices are good too. A great place for a holiday out of Kampala.
  • Timothy
    United Kingdom United Kingdom
    clean and quiet and management accommodated my wedding morning photoshoot.

Property surroundings

Restaurants
2 restaurants on site

  • Citadel Restaurant

    No additional info available

  • Lago Restaurant (Fine Dining)
    • Cuisine
      African • American • Indian • Italian • Austrian • Australian • Asian • International
    • Ambiance
      Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities of Lake Victoria Serena Golf Resort & Spa
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • 2 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Aerobics
    Additional charge
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Badminton equipment
  • Tennis equipment
    Additional charge
  • Evening entertainment
    Additional charge
  • Mini golf
    Additional charge
  • Children's playground
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Electric blankets
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Lake Victoria Serena Golf Resort & Spa takes special requests - add in the next step!

Check-in

From 12:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 10:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 3 years
Cot upon request
Free
17+ years
Extra bed upon request
US$150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Lake Victoria Serena Golf Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Victoria Serena Golf Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Lake Victoria Serena Golf Resort & Spa

  • Room options at Lake Victoria Serena Golf Resort & Spa include:

    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Lake Victoria Serena Golf Resort & Spa has 2 restaurants:

    • Citadel Restaurant
    • Lago Restaurant (Fine Dining)

  • Yes, Lake Victoria Serena Golf Resort & Spa is popular with guests booking family stays.

  • Lake Victoria Serena Golf Resort & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Tennis court
    • Fishing
    • Mini golf
    • Golf course (within 3 km)
    • Evening entertainment
    • Steam room
    • Themed dinner nights
    • Tennis equipment
    • Personal trainer
    • Yoga classes
    • Live music/performance
    • Spa facilities
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Badminton equipment
    • Happy hour
    • Fitness classes
    • Aerobics
    • Spa lounge/relaxation area
    • Fitness

  • Check-in at Lake Victoria Serena Golf Resort & Spa is from 12:00, and check-out is until 11:00.

  • The prices at Lake Victoria Serena Golf Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Lake Victoria Serena Golf Resort & Spa is 350 yards from the centre of Kigo. All distances are measured in straight lines. Actual travel distances may vary.