Great location in the old town. Friendly and helpful staff

Charmalee Sri Lanka

The location is perfect for city tour & hotel people were so kind to use Spa taking a shower before leaving to airport even we checked-out already.

Hosik South Korea

Location is the best and tram line is just front of the hotel, rooms are clean and breakfast is very good.

Samdanjamts Mongolia

Everything ,everyone on the reception desk was very friendly polite and helpful,kitchen area all staff excellent polite and friendly very nice kind people really made my staying in the hotel pleasant and comfortable,definitely if I come back to Istanbul again I would stay in this hotel

Argwan United Kingdom

Everything was good thank you to miss Gonca for her hospitality

Nenad Serbia

Nice hotel in a great position to explore the old town. The staff was very helpful. The Mattress was too soft, but they changed it on request, which was very helpful.

Janet United Arab Emirates

Staff very friendly, hotel very clean, great food excellent location

Shehnaz United Kingdom

The staff are friendly and welcoming. The hotel provides in-room dining 24/7 which is very unique. The rooms are well decorated and the hotel is in a good location making it accessible by walking distance to many areas like Faith, Bazar and Hagia Sofia on the European side of the city. There is a very nice rooftop restaurant with great views of the city. The room rates are quite good for a 5 star hotel.

Soufiyan United Arab Emirates

The hotel sits in the vibrant heart of the Old Town, surrounded by renowned landmarks and attractions. It's ideal for visitors eager to dive into the city's rich culture and history. Just a short walk away is the Grand Bazaar, a bustling marketplace with centuries of history. The Blue Mosque, a breathtaking example of architecture, is also nearby, offering a window into Istanbul's past. Plus, the area boasts various restaurants and hammams for an authentic Turkish experience. The hotel staff were friendly and welcoming. However, the front desk could be a little more relaxed. Meanwhile, I can't remember the spa department head's name, but he and his team were extremely accommodating. They made our daily spa visits wonderful. And I must mention the room service team. They kept our rooms immaculate and stocked with fresh towels every day despite the chaos of my three kids.

Mr United Kingdom

Location is pretty good, main sightseeing available within walking distance ~10 min. Were were the construction work in front of hotel, so it's not reachable by car fully, only by adjacent street. The construction work happened during the night only. I can't say the the rooms in the hotel are soundproof, it sounds like you were sitting in the room with the open window despite the fact it was closed. Air conditioner was also working very weird, it was mainly producing heat by itself not when you were needed.

Andrejs Latvia