Offering 4 restaurants, 2 bars and Atlantic Ocean views, the 5-star Pestana Carlton Madeira Ocean Resort Hotel is situated on a cliff top on Madeira Island. Funchal’s centre is 10 minutes' walk away. Pestana Carlton Madeira's leisure has an on-site diving center. All suites and rooms feature elegant décor, flat-screen TVs and balconies with sea, mountain or pool views. One of the 2 saltwater pools has stairs leading to the sea. For relaxation, Magic Spa by Pestana includes a jacuzzi, Scottish shower and turkish bath. Guests can choose from Arcos restaurant that serves buffet breakfast and dinner, the à la carte Taverna Grill serves dinner only, the Garden Pool serves mostly lunch and snacks during the day and The Pub is available for lunch and dinner, the latter also à la carte. Activities such as paragliding, yacht excursions and windsurfing are available nearby. The Pestana Carlton Madeira Ocean Resort Hotel is a 20-minute drive from Madeira's International Airport. Private parking is available, at an extra fee.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Situated in the real heart of Funchal, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
2 sofa beds
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.4
Free WiFi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Melanie
    United Kingdom United Kingdom
    The hotel has a fabulous pool area overlooking the sea. The whole place is well-tended by staff. We were able to get an early check-in - reception rang us when the room was ready. Our room was spacious with a really comfy super king bed, plus sofa...
  • Pedro
    Portugal Portugal
    Extraordinary view, wonderful access to the sea, friendliness of all the staff. Madeira is an absolutely outstanding and friendly Island
  • Dalibor
    Montenegro Montenegro
    perfect location, friendly staff, comfortable rooms
  • Inga
    United Kingdom United Kingdom
    Spacious rooms, 5 start hotel feeling. Breakfast had many options to choose from, stunning views and all around surrounding. Fresh fruit were left in the room after every morning cleaning.
  • Ros
    United Kingdom United Kingdom
    Pools and sea access for swimming. Good breakfast. Comfortable, quiet room.
  • Richard
    United Kingdom United Kingdom
    Great location Great facilities Value for money Great breakfast buffet. Helpful team
  • Ward
    United Kingdom United Kingdom
    Breakfast was good,staff very friendly& accommodating.our room 18th floor excellent view was amazing 👏
  • Anne
    France France
    great location. Fantastic pools and sea access. close to the centre. Great breakfast. The staff are very welcoming and efficient.
  • Laura
    Finland Finland
    Amazing breakfast selection and beautiful view from the breakfast hall. Clean and spacious room. Friendly staff at the reception and Taverna bar.
  • Mary
    Ireland Ireland
    Loved the pool area - especially by the sea. Lovely room - ensuite with shower and bath. Great breakfast and lively, friendly staff

Hotel surroundings

Restaurants
4 restaurants on site

  • Garden Pool Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Lunch • Cocktail hour
  • Arcos
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
  • The Pub
    • Open for
      Lunch • Dinner • Cocktail hour
  • Taverna Grill
    • Open for
      Dinner

Facilities of Pestana Carlton Madeira Ocean Resort Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • 4 swimming pools
  • Free WiFi
  • Private parking
  • Spa and wellness centre
  • Family rooms
  • Non-smoking rooms
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Beach
  • Mini golf
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Darts
    Additional charge
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 1.20 per hour.
  • Street parking
Reception services
  • Concierge service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Wheelchair accessible
4 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 4 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules
Pestana Carlton Madeira Ocean Resort Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Need-to-know information for guests at this property

For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

If you are travelling with your pet please contact the Hotel before your arrival for information on availability, prices, and admission restrictions for pets.

As a sustainability measure, the indoor pool's water will only be heated to 26ºC.

License number: 3978

FAQs about Pestana Carlton Madeira Ocean Resort Hotel

  • Room options at Pestana Carlton Madeira Ocean Resort Hotel include:

    • Twin
    • Family
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Pestana Carlton Madeira Ocean Resort Hotel on this page.

  • The prices at Pestana Carlton Madeira Ocean Resort Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Pestana Carlton Madeira Ocean Resort Hotel has 4 restaurants:

    • Arcos
    • Taverna Grill
    • Garden Pool Restaurant & Bar
    • The Pub

  • Yes, Pestana Carlton Madeira Ocean Resort Hotel is popular with guests booking family stays.

  • Pestana Carlton Madeira Ocean Resort Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Table tennis
    • Diving
    • Fishing
    • Canoeing
    • Mini golf
    • Darts
    • Beachfront
    • Back massage
    • Beach
    • Spa facilities
    • Bicycle rental
    • Head massage
    • Happy hour
    • Spa lounge/relaxation area
    • Swimming Pool
    • Foot massage
    • Full body massage
    • Neck massage
    • Hand massage
    • Couples massage

  • The nearest beach is just 0.9 miles from Pestana Carlton Madeira Ocean Resort Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Pestana Carlton Madeira Ocean Resort Hotel is 0.9 miles from the centre of Funchal. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Pestana Carlton Madeira Ocean Resort Hotel is from 15:00, and check-out is until 12:00.

  • Guests staying at Pestana Carlton Madeira Ocean Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet