• Apartments
  • Kitchen
  • Garden
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box

In a prime location in Kraków, Portal House Apartments provides a buffet breakfast and free WiFi. The property features inner courtyard and quiet street views, and is 300 metres from Lost Souls Alley. The accommodation offers a 24-hour front desk, a lift and luggage storage for guests. The aparthotel will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The units are equipped with a kettle, while certain rooms here will provide you with a fully equipped kitchen with a dishwasher, an oven and a microwave. At the aparthotel, the units have bed linen and towels. Guests can also relax in the garden. Popular points of interest near the aparthotel include St. Mary's Basilica, St. Florian's Gate and Krakow Central Railway Station. The nearest airport is John Paul II International Kraków–Balice, 17 km from Portal House Apartments, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this property has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Buffet

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 single bed
and
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
1 large double bed
or
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.2
Location
9.8
Free WiFi
9.1
High score for Kraków
Select topics to read reviews:

See what guests loved the most:

  • Kristine
    Norway Norway
    This place is perfect! Great location only a few minutes away from the main square, good breakfast and comfortable beds. The staff is also very friendly. We had a great stay here.
  • Carol
    United Kingdom United Kingdom
    It's proximity to old town square and train and bus station. The breakfast was amazing and plentiful. Staff is very helpful, taking time to help us with travel arrangements. The room was very big, with a large bed and bathroom. Exceptionally clean...
  • Lauramayg
    Ireland Ireland
    Perfect location. Friendly staff. 24 hour reception.
Quality rating
This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of Portal House Apartments
Great facilities! Review score, 9.3

Most popular facilities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Heating
  • Garden
Parking
Public parking is possible at a location nearby (reservation is needed) and costs 100 zł per day.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Coffee machine
    • Cleaning products
    • Electric kettle
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Hairdryer
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Telephone
    • TV
    Room Amenities
    • Socket near the bed
    • Clothes rack
    • Hypoallergenic
    Outdoors
    • Outdoor furniture
    • Garden
    Wellness
    • Full body massage
    • Hand massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    • Sauna
      Additional charge
    Food & Drink
    • Wine/champagne
      Additional charge
    • Minibar
    • Tea/Coffee maker
    Activities
    • Tour or class about local culture
      Additional charge
    • Table tennis
      Additional charge
    • Billiards
      Additional charge
    Services & Extras
    • Wake-up service
    Transport
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Polish

    House rules

    Portal House Apartments takes special requests - add in the next step!

    Check-in

    From 14:00

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    There is no capacity for extra beds at this property.

    The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa Cash is not accepted Portal House Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Portal House Apartments

    • Check-in at Portal House Apartments is from 14:00, and check-out is until 11:00.

    • Guests staying at Portal House Apartments can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Buffet

    • You can choose from a number of accommodation options at Portal House Apartments (subject to availability). These can accommodate:

      • 3 guests
      • 4 guests
      • 5 guests
      • 6 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • You can choose from a number of accommodation options at Portal House Apartments (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Portal House Apartments offers the following activities / services (charges may apply):

      • Sauna
      • Massage
      • Billiards
      • Table tennis
      • Foot massage
      • Back massage
      • Full body massage
      • Couples massage
      • Tour or class about local culture
      • Neck massage
      • Hand massage

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Portal House Apartments on this page.

    • The prices at Portal House Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Portal House Apartments is 450 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.