HEL

ul. Grunwaldzka 5a, 34-500 Zakopane, Poland – Excellent location - show map

<p><b>Excellent</b> location — rated 9.7/10! <small>(score from <b>440</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
Gallery image of HEL in Zakopane
a house with a red car parked in front of it at HEL in Zakopane
a group of buildings with snow on the ground at HEL in Zakopane
a ladder leading up to a loft office with a desk at HEL in Zakopane
+37 photos

HEL

Lock in a great price for HEL - rated 9 by recent guests.

to get started.

Lock in a great price for HEL - rated 9 by recent guests. to get started.
9.0
Scored 9
Superb
Rated superb
440 reviews
  • Apartments
  • City view
  • Pets allowed
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk

Set in Zakopane in the Lesser Poland region, just 350 m from the famous Krupówki Street with Zakopane Aqua Park and Wielka Krokiew Ski Jump nearby, HEL offers accommodation with free WiFi and free private parking. The aparthotel offers a children's playground. Hiking, skiing and cycling are possible within the area, and HEL offers ski storage space. Tatra National Park is 2.5 km from the accommodation, while Szymoszkowa Ski Lift is 2.6 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.7)

Breakfast info

Continental, Vegan, Buffet

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 double bed
and
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.1
Comfort
9.0
Value for money
8.7
Location
9.7
Free WiFi
9.4
High score for Zakopane
Select topics to read reviews:

See what guests loved the most:

  • Anna
    Ireland Ireland
    “Great apartment, vell equipped, extremely nice staff, next to Krupowki”
  • Olga
    Israel Israel
    “Very good locations , service staff and good equipped kitchen in the apartment.”
  • Artem
    Poland Poland
    “Everything was on a good level. The breakfast was not bad, everyone was able to find something to eat. The apartment was big, clean, equipped with all needed stuff and comfortable. One of the advantages is a perfect location - just 5 min walk and...”
Quality rating
This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of HEL
Great facilities! Review score, 9

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Airport shuttle
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Breakfast
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
  • Private entrance
Pets
Pets are allowed. Charges may be applicable.
Accessibility
  • Entire unit located on ground floor
Outdoors
  • Outdoor furniture
  • Terrace
Food & Drink
  • Wine/champagne
    Additional charge
  • Tea/Coffee maker
Activities
  • Bingo
    Additional chargeOff-site
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Tennis equipment
    Additional charge
  • Water park
    Additional chargeOff-site
  • Ski storage
  • Squash
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Additional chargeOff-site
Outdoor & View
  • City view
Building characteristics
  • Private apartment in building
  • Detached
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Children's playground
Cleaning services
  • Daily housekeeping
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
Miscellaneous
  • Pet bowls
  • Pet basket
  • Wheelchair accessible
  • Air conditioning
    Additional charge
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
Languages spoken
  • Polish

House rules
HEL takes special requests - add in the next step!

Check-in
From 16:00 to 0:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 6:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
30 zł per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
VisaMastercardMaestroCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 7:00.
Pets
Pets are allowed. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform HEL in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about HEL

  • HEL has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • HEL can accommodate the following group size:

    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • HEL offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Bowling
    • Fishing
    • Tennis court
    • Squash
    • Water park
    • Bicycle rental
    • Temporary art galleries
    • Tour or class about local culture
    • Horse riding
    • Live sport events (broadcast)
    • Pub crawls
    • Live music/performance
    • Walking tours
    • Aerobics
    • Stand-up comedy
    • Tennis equipment
    • Themed dinner nights
    • Bingo
    • Movie nights
    • Cooking class
    • Bike tours

  • The prices at HEL may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • HEL is 600 yards from the centre of Zakopane. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at HEL on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at HEL on this page.

  • Guests staying at HEL can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Vegan
    • Buffet

  • Check-in at HEL is from 16:00, and check-out is until 10:30.

  • Yes, HEL is popular with guests booking family stays.