In a renovated pre-colonial house from 1630, El Balcon features a charming terraced garden and views of Cusco from every room. Machu Picchu excursions and massage sessions can be arranged. Wi- Fi is free. At El Balcon, guests relax on the rustic wood gallery balconies while sipping on a Coca tea and admiring panoramic views of picturesque Cusco and the Andean scenery. Rooms are styled with natural fabrics, tapestries and details of regional décor. Some of them feature private balconies and seating areas with elaborately crafted furniture and rustic pillars. All rooms have private bathrooms and laundry services are available. Guests can wake-up and enjoy a Continental breakfast. El Balcon is a 20-minute walk from Saqsaywaman archeological site.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Cusco, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.9
Location
9.0
Free WiFi
7.2
Low score for Cusco
Select topics to read reviews:

Guests who stayed here loved

  • Nicola
    United Kingdom United Kingdom
    Lovely guesthouse. Staff very friendly and helpful. Tasty breakfast and very clean and comfortable room. Highly recommended.
  • Ashlea
    United Kingdom United Kingdom
    We was a bit worried when we turned up as it said 'Hostel', however had a private room and bathroom and felt exactly like a hotel. Room was so cute, had 3 huge beds in and looked over the garden. The place was beautiful and so quaint. Staff...
  • Nicola
    United Kingdom United Kingdom
    A lovely hotel in a good location to walk to the main square. The staff were very friendly and helpful. The small restaurant served great food.
  • John
    Australia Australia
    Outstanding hotel. Beautiful, comfortable, excellent breakfast, good location, very helpful staff.
  • Keith
    United Kingdom United Kingdom
    Booked for 1 night originally but ended up staying there 3 times during our stay in Aquas Callientes. Staff were super helpful and friendly, kichen staff were brilliant. The breakfast is really good, better than most im our montg in Peru. fresh...
  • Samantha
    United Kingdom United Kingdom
    We stayed in a variety of price range places in Peru. This one had the best breakfast we had in the whole month. No heated serving plates with warm scrambled eggs. We were asked if we wanted eggs or pancakes for breakfast and they were made fresh...
  • Jayne
    United Kingdom United Kingdom
    Great location, comfortable beds and friendly staff
  • Ema
    United Kingdom United Kingdom
    Beautiful property with real character in a quiet part of Cusco. A very relaxing place to stay.
  • Gemma
    United Kingdom United Kingdom
    The location is central and it feels a nice escape from the city. The hotel offered bag storage for the day.
  • Elizabeth
    United Kingdom United Kingdom
    We loved this beautiful little property tucked away just outside Cuzco’s main square. I loved how eco friendly it was. With signs to remind you about energy and water use and the little chard & lettuce growing outside our room

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How much are airport transfers?

    Hello, It costs US$12.00 per 2 people. Regards,
    Answered on 17 September 2021
  • Hello Is it possible to store luggage while we go on a 2 day trip to Machu Pichu

    Hello! For sure, we can keep your luggage while you go to Machupicchu. Regards,
    Answered on 8 September 2022
  • Is there an option for late check-out?

    Good afternoon, if you want to make a late check out, you will have to pay extra, and also depends on the availability we have the day you want to mak..
    Answered on 17 April 2023
  • That’s great. I plan to come late December early January. What is the cost of early entry ticket to MP, and cost of train? Thx!!

    Hello Aproximatly 152 soles, train ticket the cost depent of the kind of service. El Balcon Staff
    Answered on 18 August 2023
  • Hi, are you able to book train and or Machu Pichu tickets for guests? Thx!!

    Hello, yes we can help you kind regard. Maria El Balcon Staff
    Answered on 17 August 2023
  • Is the twin room with garden view in the balcony area, second floor? Thank you

    we have twin rooms in the jarden area ( first floor- jarden view) and in the balcony area ( second floor - city view)
    Answered on 7 February 2024
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of El Balcón
Great facilities! Review score, 8.8

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Heating
  • Terrace
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
  • Garden
Activities
  • Hiking
    Additional chargeOff-site
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Safety deposit box
General
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish

House rules
El Balcón takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about El Balcón

  • El Balcón offers the following activities / services (charges may apply):

    • Hiking

  • Room options at El Balcón include:

    • Quadruple
    • Double
    • Triple
    • Twin

  • The prices at El Balcón may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at El Balcón is from 14:00, and check-out is until 11:00.

  • El Balcón is 550 yards from the centre of Cusco. All distances are measured in straight lines. Actual travel distances may vary.

  • El Balcón has 1 restaurant:

    • Restaurant #1