About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Overlooking Auckland’s famous Viaduct Harbour, The Chancellor on Hobson offers a fitness centre and an indoor swimming pool. Situated in Auckland CBD (Central Business District), all accommodation features a balcony with views towards the city or the harbour. All rooms at the The Chancellor on Hobson feature a kitchenette or fully equipped kitchen, plus a minibar and satellite TV. The fully equipped fitness centre includes a sauna and spa pool. The Chancellor on Hobson is 5 minutes' walk from the Sky Tower. Shopping, restaurants and the Britomart Transport Terminal are on the hotel’s doorstep. It is 3 minutes' drive from Civic Theatre and 5 minutes' from Vector Arena.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the real heart of Auckland, this property has an excellent location score of 9.1!

    • Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
1 queen bed
1 full bed
1 queen bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rodney
    New Zealand New Zealand
    Have stayed here many times, it is in a great location, staff were as friendly as ever, and the room and facilities were clean and tidy. Refurbished pool/spa was great.
  • Brian
    New Zealand New Zealand
    super value for money, friendly helpful staff, excellent location, walking distance to down town.
  • Stephan
    Australia Australia
    I lived in this property for almost a decade , it felt like old home week with some of the staff .
  • Susan
    New Zealand New Zealand
    Central location. Comfortable bed. Good facilities.
  • Philip
    New Zealand New Zealand
    The room was beyond my expectations for the price I paid
  • Savage
    Fiji Fiji
    It was peaceful with a great view of Auckland harbour
  • Matao
    New Zealand New Zealand
    Location was excellent, within walking distance of viaduct and sky city. Room was great value for the price.
  • James
    United States United States
    We love this property. Stayed there twice. Staff is very helpful and all is walkable. The bus stop from the airport is by the Sky Tower just up the street. Its also easy to walk to shopping and the harbour.
  • Bill
    Singapore Singapore
    Spacious & clean room. Excellent location....short walk to Auckland Waterfront, Queen street & Sky Tower. Friendly & helpful staff at front desk.
  • Rabbikul
    United States United States
    Excellent Staff. Specially Cruz in front desk went above and beyond to meet our request.

Host Info

Company review score: 8.7Based on 4,056 reviews from 1 property
1 managed property

Property info

Hotel Grand Chancellor Auckland City has a selection of room offerings, from Studios & Suites to Apartments with City & Harbour views. Guests can unwind at the indoor Swimming Pool, Spa & Sauna and the hotel is closely situated to Auckland’s Viaduct, presenting an array of dining options. Grand Chancellor Hotels have been operating in New Zealand since the 90’s and we look forward to welcoming you to our Auckland City Hotel.

Language Spoken

English

Area info

Amenities of The Chancellor on Hobson

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Laundry
  • Elevator

Parking
Private parking is available on site (reservation is needed) and costs NZD 40 per day.

  • Parking garage

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Balcony

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Spa

  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna

Food & Drink

  • Minibar
  • Tea/Coffee maker

Services & Extras

  • Wake-up service

Front Desk Services

  • Invoice provided
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Languages Spoken

  • English

House rules

The Chancellor on Hobson takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 250 is required on arrival. That's about $148. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 30 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
NZD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardDebit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 6:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that The Chancellor on Hobson requires NZD 250 credit card pre-authorization or cash deposit upon check-in to cover any incidental charges. This will be collected by credit card, debit card or cash. You will be reimbursed on check-out. Your deposit will be refunded in full by the same method of deposit payment, subject to an inspection of the room. Pre-Authorizations - Under normal circumstances, banks should be releasing this hold when the pre-authorization has been canceled by us. Occasionally some banks are unable to release the hold immediately and may reflect on your account for 4 - 7 working days (depending on the bank of issue). The hold will then automatically disappear from your account meaning you would not see money coming in - the pending transaction would go away.

Guests are required to provide a photo ID and credit card upon check-in. We do not accept credit card/debit card payments over the phone.

Following credit card surcharges apply:

Visa, Mastercard or JCB - 1.9%

American Express - 3.35%

Please note that parking is limited, charges apply, and bookings are essential. Please contact the property in advance to book using the contact details found on the booking confirmation.

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in immediate eviction from the property and additional cleaning fees will be charged.

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

The swimming pool/Fitness Center opens from 6 am to 10 pm daily.

The sauna opens from 6 am to 10 am and 3 pm to 10 pm daily.

Eating/ Drinking and smoking are not allowed in the recreation area. Strictly no alcohol allowed in the recreation area. Children under 15 years of age must be always accompanied by an adult.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Chancellor on Hobson