Get the celebrity treatment with world-class service at Urban Suite - George Town

Situated in Jelutong, 4.2 km from 1st Avenue Penang, Urban Suite - George Town features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 5-star hotel offers a 24-hour front desk and a business centre. The property is allergy-free and is set 4.4 km from Penang Times Square. Rooms have a private bathroom, while certain rooms are fitted with a kitchen with a fridge. Rainbow Skywalk at Komtar is 4.9 km from the hotel, while Wonderfood Museum is 5 km from the property. The nearest airport is Penang International Airport, 12 km from Urban Suite - George Town.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 single bed
and
3 double beds
and
1 sofa bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 single bed
Bedroom 3:
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 single bed
Bedroom 3:
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 single bed
and
1 large double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed
and
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.6
Location
8.4
Free WiFi
6.3
High score for Jelutong
Select topics to read reviews:

See what guests loved the most:

  • Samir
    Morocco Morocco
    The hotel was very clean. The location was very good also, it was like 5 min far from the center by walk. The stuff is very helpfull. It deserve to be vistited
  • Sujith
    Australia Australia
    Good apartment with kitchen, washing machine garmetn steamer etc
  • Aziza
    Qatar Qatar
    The apartment was very clean & the view was fantastic. We had a very comfortable stay

Hotel surroundings

Facilities of Urban Suite - George Town
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Family rooms
  • Free parking
  • Free WiFi
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Private bathroom
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Activities
  • Beach
  • Water park
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Express check-in/check-out
  • Ironing service
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Plunge pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

Urban Suite - George Town takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 300 is required on arrival. That's about GBP 50. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

A damage deposit of MYR 300 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about Urban Suite - George Town

  • Urban Suite - George Town is 550 yards from the centre of Jelutong. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Urban Suite - George Town include:

    • Suite

  • Urban Suite - George Town offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Water park
    • Swimming Pool
    • Beach
    • Fitness

  • Check-in at Urban Suite - George Town is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Urban Suite - George Town may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Urban Suite - George Town on this page.