Situated in Sabah, The Pavilion Hotel is just a 5-minute drive from Sandakan Airport. The hotel also offers a daily buffet breakfast and rooms with free wired internet access. The Pavilion is within a 20-minute drive of Sandakan Town Centre and the Sepilok Orang Utan Rehabilitation Centre. Labuk Bay Proboscis Monkey Sanctuary is a 25-minute drive away. Fitted with wooden flooring, contemporary air-conditioned rooms feature a 32-inch flat-screen TV, a personal safe, and a private bathroom with a hairdryer. Tea/coffee making facilities and a minibar are included. Pine Café serves local specialities, along with Chinese and Western favourites. Room service is available. Guests can go for a massage, or head to the hotel’s 24-hour front desk for assistance with luggage storage, currency exchange or fax/photocopying services. On-site parking is free.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 single bed
and
1 double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.6
Facilities
7.7
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
8.4
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Farah
    Malaysia Malaysia
    Clean room and good location. There are plenty of restaurants around. Laundry, supermarkets, and cafes are nearby.
  • Sitti
    Malaysia Malaysia
    The room is very spacious.. the aircond is very cool
  • Lord
    United Kingdom United Kingdom
    Perfect for what we needed. Close to the airport and clean and tidy

Hotel surroundings

Restaurants
1 restaurant on site

  • Pine Cafe
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of The Pavilion Hotel

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor fireplace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Kid meals
    Additional charge
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Massage chair
  • Full body massage
  • Head massage
  • Foot massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Massage
    Additional charge
Languages spoken
  • English
  • Malay
  • Chinese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Pavilion Hotel takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MYR 60 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash The Pavilion Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pavilion Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about The Pavilion Hotel

  • The Pavilion Hotel has 1 restaurant:

    • Pine Cafe

  • Yes, The Pavilion Hotel is popular with guests booking family stays.

  • The prices at The Pavilion Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Pavilion Hotel include:

    • Double
    • Family
    • Suite
    • Twin

  • Check-in at The Pavilion Hotel is from 14:00, and check-out is until 12:00.

  • The Pavilion Hotel offers the following activities / services (charges may apply):

    • Massage
    • Head massage
    • Spa/wellness packages
    • Massage chair
    • Spa lounge/relaxation area
    • Full body massage
    • Foot massage

  • The Pavilion Hotel is 5 miles from the centre of Sandakan. All distances are measured in straight lines. Actual travel distances may vary.