Located in George Town, 1 km from Northam Beach, The Journey hotel provides accommodation with free WiFi and free private parking. This 3-star hotel offers a concierge service. The property is non-smoking and is situated 1 km from Rainbow Skywalk at Komtar. At the hotel, each room is fitted with a wardrobe. Complete with a private bathroom equipped with a bidet and free toiletries, guest rooms at The Journey hotel have a flat-screen TV and air conditioning, and selected rooms are equipped with a seating area. The rooms will provide guests with a desk and a kettle. Popular points of interest near the accommodation include 1st Avenue Penang, Wonderfood Museum and Penang Times Square. The nearest airport is Penang International Airport, 15 km from The Journey hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 8.8

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 single bed
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
8.8
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Tze
    Malaysia Malaysia
    no breakfast provided which you dont need it, the excellent location make it super easy for you to fed your stomach, the famous Founder Hutton Cafe just nearby, about 280m meter away. local breakfast just across the road. the staffs are super...
  • Siti
    Malaysia Malaysia
    Very clean, wifi very good Staff very helpfull and help me to provide the parking even myself late arrival
  • Jean
    Malaysia Malaysia
    the location was great near town center and easy to find food to eat.

Hotel surroundings

Facilities of The Journey hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Services
  • Daily housekeeping
    Additional charge
  • Concierge service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Malay
  • Punjabi
  • Tamil
  • Thai
  • Chinese

House rules

The Journey hotel takes special requests - add in the next step!

Check-in

From 15:30 to 22:30

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 100 is required on arrival. That's about GBP 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Journey hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Journey hotel

  • Yes, The Journey hotel is popular with guests booking family stays.

  • The prices at The Journey hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Journey hotel is 600 yards from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Journey hotel is from 15:30, and check-out is until 12:00.

  • The Journey hotel offers the following activities / services (charges may apply):

    • Room options at The Journey hotel include:

      • Twin
      • Double
      • Family
      • Suite