Novotel stands in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang shopping district. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 120 metres to Pavilion Shopping Mall and 300 metres to Aquaria KLCC, while Petronas Twin Towers and Suria KLCC are 850 metres away. Raja Chulan LRT Station is 400 metres from Novotel Kuala Lumpur City Centre. Kuala Lumpur International Airport is 65 km from the property. Featuring renovated bathrooms and upgraded amenities, the rooms come with smart TV, 24-hour room service, free bottled water, coffee/tea corner, hairdryer and in-room safe. Select rooms offer free local calls. Other facilities at the property include a fitness centre and a swimming pool on level 3. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and concierge services. A game of virtual golf can be enjoyed at the in-house Virtual Golf Club. Alternatively, guests can indulge in a variety of treatments at the in-house spa. Food Exchang features daily buffet breakfast while an Asian and International a la carte menu is available for lunch and dinner everyday. The Gourmet Bar offers a wide selection of drinks and snacks in stylish surroundings.

Hostům, kteří se zde ubytovali v páru, se velmi líbila lokalita – dali jí hodnocení 9,4.