Well set in Cancún, The Quetzal provides air-conditioned rooms with free WiFi, free private parking and room service. With pool views, this accommodation offers a patio and a swimming pool. The bed and breakfast features garden views, a sun terrace and a 24-hour front desk. At the bed and breakfast, each unit is fitted with a desk. There is a private bathroom with shower in every unit, along with bathrobes, slippers and a hair dryer. At the bed and breakfast, all units are fitted with bed linen and towels. The bed and breakfast serves an American and vegan breakfast and breakfast in the room is also available. There is a coffee shop, and packed lunches are also available. Sightseeing tours are available near the property. Guests can also relax in the garden or in the shared lounge area. Popular points of interest near The Quetzal include Cancun Bus Station, Cancun Government Palace and Beto Avila Stadium. The nearest airport is Cancún International Airport, 18 km from the accommodation.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Vegan, Gluten-free, American, Breakfast to go

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.4
Location
9.3
Free WiFi
9.5
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Sophie
    Czech Republic Czech Republic
    We stayed in the hotel 4 nights for our honeymoon and it was amazing ! Rooms are cleaned staff is very kind. Breakfast perfect and different everyday ! Really it was amazing ! Highly recommended
  • Lucy
    United Kingdom United Kingdom
    The room was really spacious with everything you could need and the hosts were very helpful and welcoming. The pool area was beautiful as was the building and its bright colours. There were loads of food and drink venues around and we loved the...
  • Mjc18
    United Arab Emirates United Arab Emirates
    The Breakfast was fabulous. Monica and Alberto were such welcoming hosts. What a wonderful.oasis
Quality rating
This property is rated 4 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of The Quetzal
Great facilities! Review score, 9.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Temporary art galleries
Living Area
  • Dining area
  • Seating Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Packed lunches
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French

House rules

The Quetzal takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

Check-in is only possible for guests aged between 18 and 70

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash The Quetzal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

FAQs about The Quetzal

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Quetzal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Quetzal is 700 yards from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Quetzal include:

    • Double
    • Suite

  • Guests staying at The Quetzal can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Vegan
    • Gluten-free
    • American
    • Breakfast to go

  • The Quetzal offers the following activities / services (charges may apply):

    • Fitness centre
    • Temporary art galleries
    • Swimming Pool
    • Fitness

  • Check-in at The Quetzal is from 15:00, and check-out is until 11:00.