Location was great. Staff was courteous and helpful. The Le Labo soap and shampoo were a very nice touch. There is also a quiet space where one could work.

Philippe France

The service was excellent. The hotel was beautifully appointed. Shout out to Victor and his team breakfast room and bar. Victor’s level of service was amazing.

Dana United States

The Alest is a happy and beautifully run hotel. The staff are so friendly and helpful, nothing is too much trouble, I didn’t want to leave! We were met by Victor and his wonderful team for breakfast every morning which was excellent & included a delicious fruit platter with yoghurt, honey and granola to accompany. Also freshly squeezed juices & very good coffee set in a lovely dining room full of natural light. Our bedroom was very clean and attended to at all times, being constantly replenished with soaps, lotions and endless little extras. The bed was unbelievably comfortable as were the pillows (very important!). We couldn’t fault a thing.

Charlotte United Kingdom

Great location within Polanco. Short walk to Cuahatamec park. Lovely big airy room within a small intimate hotel. Beautifully designed, lovely extra touches, eg. gratis traditional snacks. Super helpful staff, Le labo bathroom products (big fan), spacious, again beautifully designed bathroom, excellent shower. I'd go back in a heartbeat.

Claire United Kingdom

Great location, beautiful boutique hotel, most of the staff very friendly and efficient. Nice decoration.

Carolina Switzerland

Gorgeous design. Stunning bedrooms. Very nice staff

Melissa United States

The location is excellent, and is a very quiet and small hotel Extremelly confortable Had some issues with the reservation, that were properly managed by the staff, even if those issues could not happen in a 5star hotel (there was an overbooking of the rooms booked)

Ricardo Brazil

The hotel was really pretty and the staff friendly. The breakfast was good and the bar was great place to stop in the evening. The hotel is right off the Main Street in Polanco. Easy walk to bars and restaurants at night and the park during the day.

Jaclyn United States

I expected to stay for only one night but extended to a second night because it was outstanding. The location could not have been better. The staff were all extremely friendly and helpful and the special touches throughout the room and hotel in general were top notch. I did not have the included breakfast but did enjoy the Chilaquiles which were fantastic. For a light dinner I had the burrata with tomatoes and peaches and a cocktail the bartender prepared especially for me and it was divine. I will stay here again and again.

Erin Costa Rica

location excellent. staff very friendly especially Victor. bed v comfortable and room well decorated

Stewart United Kingdom