Located in Cholula, 9.2 miles from Acrópolis Puebla, Santo Refugio Heritage Hotel has accommodations with a fitness center, free private parking, a garden and a terrace. Offering a restaurant, the property also has a bar, as well as an indoor pool. The property provides room service and a 24-hour front desk for guests. At the hotel, the rooms have a desk, a TV, a private bathroom, bed linen and towels. All rooms in Santo Refugio Heritage Hotel are equipped with free toiletries and an iPod docking station. An à la carte, continental or American breakfast is available each morning at the property. International Museum of the Baroque is 6.5 miles from the accommodation, while Estrella de Puebla is 6.7 miles from the property. The nearest airport is Hermanos Serdán International Airport, 8.1 miles from Santo Refugio Heritage Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.0
Comfort
8.3
Value for money
6.9
Location
8.1
Low score for Cholula
Select topics to read reviews:

See what guests loved the most:

  • Carlos
    Mexico Mexico
    excelente ubicación, muy buena atencion del personal
  • Alfredo
    Mexico Mexico
    El hotel funciona como un casa de huéspedes donde los empleados son muy amables. El lugar es muy tranquilo
  • Manuel
    Mexico Mexico
    El servicio de Anita en ama de llaves es espectacular. Muchas muchas gracias por todo. Volveremos pronto. Debo de decir que el colchón, las sábanas, las toallas y las batas son espectaculares. Y las amenidades del minibar. Las disfruté...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Santo Refugio Heritage Hotel

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Pool view
  • Garden view
Outdoors
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Cable channels
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Wake-up service
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Designated smoking area
    • Smoke-free property
    • Tile/Marble floor
    • Laptop safe
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/Beach towels
    • Pool cover
    • Beach chairs/Loungers
    Spa
    • Fitness
    • Beach chairs/Loungers
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Santo Refugio Heritage Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 11:30 PM

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 12 years
    Extra bed upon request
    MXN 250 per child, per night
    13+ years
    Extra bed upon request
    MXN 350 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed. Charges may apply.

    Mastercard Visa Cash Santo Refugio Heritage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    La amistad y la lealtad de una mascota no tiene igual y en Santo Refugio HH lo sabemos, es por eso que estamos felices por SER un lugar donde la Familia toda pueda viajar junto a un importante integrante de la misma; la Mascota. Al recibir también otros huéspedes se hace necesario mencionar las reglas del establecimiento y así tener todos una feliz y segura estancia. El tipo de mascotas está limitado a animales domésticos perros o gatos medianos hasta 10 kilos, costo por mascota por noche es de $590.00 incluyendo IVA y Servicio.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Santo Refugio Heritage Hotel

    • Yes, Santo Refugio Heritage Hotel is popular with guests booking family stays.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Guests staying at Santo Refugio Heritage Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

      Breakfast option(s) include:

      • Continental
      • American
      • À la carte

    • Santo Refugio Heritage Hotel offers the following activities/services (charges may apply):

      • Fitness center
      • Fitness
      • Swimming pool

    • Santo Refugio Heritage Hotel has 1 restaurant:

      • Restaurante #1

    • Room options at Santo Refugio Heritage Hotel include:

      • Double

    • Santo Refugio Heritage Hotel is 1.1 miles from the center of Cholula. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Santo Refugio Heritage Hotel is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Santo Refugio Heritage Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.