With breathtaking views of Mujeres Bay, Cancun Bay All Inclusive Hotel features a beachfront pool and relaxation pool, tennis courts and a hot tub with a bar. It is located near several of Cancun's restaurants, shops and entertainment venues. Each room and suite at the resort has a private balcony or terrace with views of the lagoon, garden or sea. Rooms also feature cable TV, a safe and a bathroom with a hairdryer. Guests at the Cancun Bay can enjoy Mexican and international cuisine in the on-site restaurant. Cancun International Airport is 20 minutes' drive away and Cancun's commercial area can be reached in 15 minutes by car.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 extra-large double bed
or
2 double beds
Bedroom 1:
2 large double beds
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 double beds
1 extra-large double bed
or
2 large double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.5
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
8.3
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Ana
    Portugal Portugal
    Great mid-range resort! The swim-up bar was great and the staff was lovely (despite the swim-up bar pool being a bit dirty, but I think that comes with being always crowded, understandably :D ). The food was surprisingly good for a resort,...
  • Michele
    United Kingdom United Kingdom
    The rooms were lovely and spacious, and the cleaning was fantastic. Amazing location for the hotel. Beach was nice and the hotel was ok
  • Agne
    Ireland Ireland
    Was better than expected. Had such a great time with my husband. Every staff member was so attentive. We had a small problem with our room and it was resolved with no problems. Will definitely recommend it to my friends and family.

Property surroundings

Restaurants
1 restaurant on site

  • Faisan
    • Cuisine
      Italian • Mexican • Tex-Mex
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities of Cancun Bay All Inclusive Hotel
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Snorkelling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Karaoke
  • Table tennis
  • Billiards
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - indoorFree!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Pool bar
Wellness
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Cancun Bay All Inclusive Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Cancun Bay All Inclusive Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $73 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Cancun Bay All Inclusive Hotel

  • Room options at Cancun Bay All Inclusive Hotel include:

    • Double
    • Suite
    • Twin/Double

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Cancun Bay All Inclusive Hotel on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Cancun Bay All Inclusive Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Billiards
    • Snorkelling
    • Table tennis
    • Karaoke
    • Golf course (within 3 km)
    • Beachfront
    • Evening entertainment
    • Fitness
    • Live sport events (broadcast)
    • Bicycle rental
    • Themed dinner nights
    • Full body massage
    • Bingo
    • Yoga classes
    • Live music/performance
    • Spa facilities
    • Swimming Pool
    • Entertainment staff
    • Aerobics
    • Private beach area
    • Beach
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage

  • The prices at Cancun Bay All Inclusive Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Cancun Bay All Inclusive Hotel is 2.8 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Cancun Bay All Inclusive Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • Check-in at Cancun Bay All Inclusive Hotel is from 15:00, and check-out is until 12:00.

  • Cancun Bay All Inclusive Hotel has 1 restaurant:

    • Faisan