Pacha Tulum is 500 meters from Tulum center and a 5-minute drive from the archaeological site and the beach. There is a pool and a cafeteria located in the garden, free WiFi, a 24-hour reception and free public parking. Rooms are divided into categories, standard and superior. There are 4 types of breakfast with variations on request, served at the table, in the poolside cafeteria. The hotel offers tours of the area, and organizes diving activities in the cenotes. Pacha Tulum is 1 hour and 20 minutes by car from Cancun International Airport. Shuttle service to and from the airport, upon request, is available.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
Bedroom :
2 double beds
Living room:
2 sofa beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.5
Location
8.5
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Oskar
    Finland Finland
    Amazing quiet place within a close proximity of the Tulum downtown. Rooms were really clean and we even got a free upgrade to a better room upon arrival. Peter in the lobby was an amazing person, helping us with everything we needed, giving us...
  • Gregg
    Australia Australia
    Close to shopping Centre. Easy walk along the Main Street. Close to beach via a scooter. Close to scooter rental. Beautiful scenery in the property. Awesome pool and chill area. Quiet. Tranquil. Green leafy palms. Overnight security. Staff were...
  • Eugenia
    Germany Germany
    Very nice place to stay. Rooms are beautiful. Location is top. It's super easy to catch the bus to the beach. Supermarket just across the road. The staff was very friendly and helpful.

Hotel surroundings

Facilities of Pacha Tulum
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Water sport facilities on site
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Hiking
    Additional charge
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish
  • Italian

House rules

Pacha Tulum takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Cash Pacha Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that American Express is not accepted.

Guests are welcome to pay in cash at check-in, dollars or pesos. When paying by credit card, there will be an added fee of 5% to the total amount.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pacha Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Pacha Tulum

  • Pacha Tulum is 0.7 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Pacha Tulum is from 15:00, and check-out is until 12:00.

  • The prices at Pacha Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Pacha Tulum include:

    • Twin/Double
    • Bungalow
    • Suite
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Pacha Tulum offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Water sport facilities on site
    • Bicycle rental
    • Swimming Pool