Offering a seasonal outdoor pool and terrace, Hotel Caracol Isla Mujeres is situated in Isla Mujeres, 6 km from Cancun Underwater Museum. Hotel Caracol Isla Mujeres features free WiFi throughout the property. Certain rooms feature views of the pool or garden and all rooms are equipped with a private bathroom. You will find a 24-hour front desk at the property. Dolphin Discovery Isla Mujeres is 2.5 km from Hotel Caracol Isla Mujeres, while National park El Garrafón is 6 km away. Cancún International Airport is 28 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
1 extra-large double bed
1 double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
7.7
Cleanliness
8.2
Comfort
8.3
Value for money
7.9
Location
9.4
Free WiFi
6.8
Select topics to read reviews:

See what guests loved the most:

  • Khan
    Canada Canada
    Loved this place so much so cute the staff was amazing and was close to the ferry can't wait to go back 🤩
  • Ashley
    Canada Canada
    Very.nice little hotel in a great location, a short walk to the beach and close to bars and restaurants etc. Nice outdoor sitting areas outside each room and an attractive main courtyard with a small, well-kept swimming pool for cooling off. Tĥe...
  • Silvia
    Bulgaria Bulgaria
    Everything was ok.AC,bathroom,bed and pillows was good

Hotel surroundings

Facilities of Hotel Caracol Isla Mujeres

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Tour desk
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
    Languages spoken
    • English
    • Spanish

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Caracol Isla Mujeres takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 06:00 to 11:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MXN 1000 is required on arrival. That's about GBP 47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 2 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Hotel Caracol Isla Mujeres accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please inform Hotel Caracol Isla Mujeres in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hotel Caracol Isla Mujeres

    • Check-in at Hotel Caracol Isla Mujeres is from 15:00, and check-out is until 11:30.

    • Hotel Caracol Isla Mujeres is 350 yards from the centre of Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Hotel Caracol Isla Mujeres may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The nearest beach is just 400 yards from Hotel Caracol Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Caracol Isla Mujeres offers the following activities / services (charges may apply):

      • Swimming Pool

    • Room options at Hotel Caracol Isla Mujeres include:

      • Double
      • Studio