Located 325 ft from the ocean, the Hotel Francis Arlene features a terrace and a garden. Free Wi-Fi access is available. Francis Arlene’s air-conditioned rooms have a patio with views of the city and have a minibar and TV with cable channels. Featuring a bathtub, the private bathrooms also include free toiletries. Facilities include a tour desk, and the property also features free parking. Plaza las Americas Cancun Mall is 13.4 miles from the property. The hotel is 2 miles from Dolphin Discovery Isla Mujeres and 2 miles from Playa Norte. Isla Mujeres Airport can be reached within a 10-minute drive, and the ferry station with service to Cancun is 4 miles from the hotel.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.6
Facilities
7.5
Cleanliness
7.8
Comfort
7.8
Value for money
7.7
Location
9.2
Free Wifi
6.8
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United States of America United States of America
    It’s adults only. Very friendly and helpful staff. The owner is worth getting to know. His family goes way back in local history.
  • Sara
    United States of America United States of America
    The location was absolutely perfect and the owners were very kind and checked on me every day to see if I needed anything.
  • Joy
    United States of America United States of America
    It was quaint and a perfect location for a true island experience. The owner and staff were kind and very helpful.

Hotel area info

Amenities of Hotel Francis Arlene Adults Only

Most popular amenities
  • Free Wifi
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Sea view
  • View
Outdoors
  • Outdoor dining area
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Snorkeling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
Wifi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/out
  • Tour desk
  • Express check-in/out
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Fan
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Francis Arlene Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 200 is required on arrival. That's about GBP 8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Francis Arlene Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Francis Arlene Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Francis Arlene Adults Only

  • The prices at Hotel Francis Arlene Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Francis Arlene Adults Only is 800 feet from the center of Isla Mujeres. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Francis Arlene Adults Only include:

    • Double
    • Twin

  • Check-in at Hotel Francis Arlene Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 350 feet from Hotel Francis Arlene Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Francis Arlene Adults Only offers the following activities/services (charges may apply):

    • Snorkeling
    • Fishing