Fairmont Heritage Place Mayakoba features an outdoor swimming pool, fitness center, a garden and terrace in Playa del Carmen. This 5-star hotel offers a kids' club and room service. The property provides a concierge service and valet parking for guests. At the hotel, every room includes a balcony. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. All guest rooms at Fairmont Heritage Place Mayakoba feature air conditioning and a desk. Guests at the accommodation can enjoy a buffet breakfast. Speaking both English and Spanish, staff at the reception can help you plan your stay. ADO International Bus Station is 7.5 miles from Fairmont Heritage Place Mayakoba, while Playa del Carmen Maritime Terminal is 7.9 miles away. The nearest airport is Cozumel International, 27 miles from the hotel, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom 4:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
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Guest reviews

Categories:

Staff
8.8
Facilities
9.2
Cleanliness
9.6
Comfort
9.6
Value for money
8.8
Location
9.6
High score for Playa del Carmen
Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United Kingdom United Kingdom
    Everything was excellent! Specially the staff and Fernanda our concierge that took care of us since before our arrival and after we left, she was truly amazing and made everything smooth and easy for us to enjoy our vacation. I highly recommend her!
  • Elena
    Spain Spain
    Es un hotel precioso. La habitación tal y como aparece en las fotos. Las instalaciones del hotel están muy bien. Se puede acceder a todos los restaurantes de los cuatro hoteles. Los boogies para acceder a la playa o a los restaurantes pasan...
  • Daniel
    United Arab Emirates United Arab Emirates
    Muy atento a las alergias alimenticias , nuestra mayordomo un encanto se llamaba Monika , muy atenta a todo

Hotel area info

Amenities of Fairmont Heritage Place Mayakoba
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Outdoors
  • Private pool
  • Balcony
  • Terrace
  • Garden
Activities
  • Beach
  • Kids' club
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
No parking available.
Services
  • Concierge
  • Babysitting/Child services
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • 24-hour security
General
  • Air conditioning
  • Elevator
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Fairmont Heritage Place Mayakoba takes special requests – add in the next step!

Check-in
From 4:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that an additional fee of USD $30 per person per night is charged separately.

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

FAQs about Fairmont Heritage Place Mayakoba

  • Fairmont Heritage Place Mayakoba offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Kids' club
    • Beach
    • Swimming pool

  • The nearest beach is 2,600 feet from Fairmont Heritage Place Mayakoba. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Fairmont Heritage Place Mayakoba may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Fairmont Heritage Place Mayakoba is from 4:00 PM, and check-out is until 11:00 AM.

  • Fairmont Heritage Place Mayakoba is 5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Fairmont Heritage Place Mayakoba include:

    • Villa