Fairmont Heritage Place Mayakoba features an outdoor swimming pool, fitness center, a garden and terrace in Playa del Carmen. This 5-star hotel offers a kids' club and room service. The property provides a concierge service and valet parking for guests. At the hotel, every room includes a balcony. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. All guest rooms at Fairmont Heritage Place Mayakoba feature air conditioning and a desk. Guests at the accommodation can enjoy a buffet breakfast. Speaking both English and Spanish, staff at the reception can help you plan your stay. ADO International Bus Station is 7.5 miles from Fairmont Heritage Place Mayakoba, while Playa del Carmen Maritime Terminal is 7.9 miles away. The nearest airport is Cozumel International, 27 miles from the hotel, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom 4:
1 twin bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 twin bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.7
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Maria
    United Kingdom United Kingdom
    Everything was excellent! Specially the staff and Fernanda our concierge that took care of us since before our arrival and after we left, she was truly amazing and made everything smooth and easy for us to enjoy our vacation. I highly recommend her!
  • Daniel
    United Arab Emirates United Arab Emirates
    Muy atento a las alergias alimenticias , nuestra mayordomo un encanto se llamaba Monika , muy atenta a todo
  • Hugo
    Brazil Brazil
    Os apartamentos são excelentes, ótima opção pra uma viagem em família

Hotel area info

Amenities of Fairmont Heritage Place Mayakoba
Great facilities! Review score, 9.4

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Outdoors
  • Private pool
  • Balcony
  • Terrace
  • Garden
Activities
  • Beach
  • Kids' club
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
No parking available.
Services
  • Concierge
  • Babysitting/Child services
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • 24-hour security
General
  • Air conditioning
  • Elevator
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Fairmont Heritage Place Mayakoba takes special requests – add in the next step!

Check-in

From 4:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Fairmont Heritage Place Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that an additional fee of USD $30 per person per night is charged separately.

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

FAQs about Fairmont Heritage Place Mayakoba

  • The prices at Fairmont Heritage Place Mayakoba may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Fairmont Heritage Place Mayakoba offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Kids' club
    • Beach
    • Swimming pool

  • Room options at Fairmont Heritage Place Mayakoba include:

    • Villa

  • Check-in at Fairmont Heritage Place Mayakoba is from 4:00 PM, and check-out is until 11:00 AM.

  • Fairmont Heritage Place Mayakoba is 5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 2,450 feet from Fairmont Heritage Place Mayakoba. All distances are measured in straight lines. Actual travel distances may vary.