• Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at Eurostars Hacienda Vista Real

Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away. The accommodation resembles an old Mexican hacienda boasting a typical Yucatan style. Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in typical Mexican dishes like fajitas, guacamole and chilaquiles. Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops. Cancun can be reached in a 45-minute drive.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
2 double beds
and
1 sofa bed
2 double beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.9
Cleanliness
8.5
Comfort
8.8
Value for money
8.5
Location
8.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Cowper
    Canada Canada
    Beautiful suites, clean and private. I really enjoyed the breakfast.
  • Diego
    Spain Spain
    El hotel es estupendo, las habitaciones son enormes, tanto, que parecen suites. Es muy seguro y tan grande que a veces piensas que estas solo, la relación calidad precio es maravillosa.
  • Eduardo
    Mexico Mexico
    La habitación era muy cómoda. Solo que la ducha no tiene puerta (el baño como tal si tiene) y eso hace que salpique un poco el agua afuera de la ducha. La cama , almohadas y el clima excelente. El baño si tenía agua caliente.. el desayuno toque...

Hotel surroundings

Facilities of Eurostars Hacienda Vista Real

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Breakfast
Bathroom
  • Private bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Golf course (within 3 km)
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
    Reception services
    • Invoice provided
    • Luggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Air conditioning
    • Non-smoking throughout
    • Car hire
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • Sun loungers or beach chairs
    Wellness
    • Sun loungers or beach chairs
    Languages spoken
    • English
    • Spanish

    House rules

    Eurostars Hacienda Vista Real takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of USD 100 is required. The property charges this 7 days before arrival. That's about GBP 79. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    Check-in is only possible for guests aged between 18 and 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Eurostars Hacienda Vista Real accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    American breakfast and pool bar hours are limited. Contact property for details.

    Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Eurostars Hacienda Vista Real in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    A damage deposit of US$100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Eurostars Hacienda Vista Real

    • Eurostars Hacienda Vista Real is 1.1 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Eurostars Hacienda Vista Real offers the following activities / services (charges may apply):

      • Golf course (within 3 km)
      • Swimming Pool

    • Room options at Eurostars Hacienda Vista Real include:

      • Double

    • The prices at Eurostars Hacienda Vista Real may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Eurostars Hacienda Vista Real can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Buffet

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Eurostars Hacienda Vista Real is from 15:00, and check-out is until 12:00.