This Mexican hotel is located in the historic district of Queretaro. It features traditional Mexican art and architecture along with rooms that provide flat-screen cable TVs and a complimentary breakfast with coffee specially made for guests at this hotel. The Hotel Boutique El Serafin includes a 24-hour front desk. Guests can receive foreign currency exchange at the hotel or rent a car. El Serafin Hotel Boutique is surrounded by historical buildings, museums and art galleries. Casa de la Zacatecana and the Regional Museum have some of the country’s most famous and beautiful paintings. Downtown, guests can find artisan craft vendors, restaurants and tour groups.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
1 extra-large double bed
2 large double beds
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
9.1
Location
9.7
Free WiFi
8.4
High score for Querétaro
Select topics to read reviews:

See what guests loved the most:

  • Rendon
    Mexico Mexico
    LOCATION, CLEANLINESS, PRICE, BED IN BREAKFAST, DECORATION,
  • Ursula
    United States United States
    Edith, the receptionist was extremely friendly and helpful. The hotel is gorgeously designed and decorated. Our room in the courtyard was clean, comfortable, quiet, and classy. Wonderful integration of old architecture and new updates and design....
  • Hans-peter
    Canada Canada
    Great location, clean rooms, fresh breakfast. Good bed

Hotel surroundings

Facilities of El Serafin Hotel Boutique
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
    Additional chargeOff-site
Living Area
  • Dining area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/champagne
    Additional charge
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Adult only
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Heating
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Yoga classes
  • Full body massage
  • Couples massage
  • Foot massage
  • Back massage
  • Spa/wellness packages
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

El Serafin Hotel Boutique takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 14 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Cash El Serafin Hotel Boutique accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Public parking hours: Monday to Saturday from 7:30am to 10:30pm and Sundays from 10:30am to 9:30pm.

Please note the hotel will provide support for parking fees at a nearby parking lot.

Please notice if guest travel with guest it has an extra charge of 450 MXN per night per pet.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Serafin Hotel Boutique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about El Serafin Hotel Boutique

  • El Serafin Hotel Boutique offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Facial treatments
    • Walking tours
    • Couples massage
    • Tour or class about local culture
    • Back massage
    • Beauty Services
    • Yoga classes
    • Themed dinner nights
    • Spa/wellness packages
    • Live music/performance
    • Full body massage
    • Foot massage

  • Guests staying at El Serafin Hotel Boutique can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental

  • Room options at El Serafin Hotel Boutique include:

    • Studio
    • Suite
    • Double

  • Check-in at El Serafin Hotel Boutique is from 15:00, and check-out is until 12:00.

  • The prices at El Serafin Hotel Boutique may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • El Serafin Hotel Boutique is 150 yards from the centre of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.