In a central area of Cancún, located within a short distance of Andres Quintana Roo Stadium, Departamento Tucán offers free WiFi, air conditioning and household amenities such as a fridge and coffee machine. With free private parking, the property is 2.5 km from Cancun Bus Station and 2.6 km from Beto Avila Stadium. The property is non-smoking and is set 3.1 km from Cancun Government Palace. The spacious apartment comes with 2 separate bedrooms, 1 bathroom, a fully equipped kitchen with a dining area and microwave, and 2 living rooms with a flat-screen TV. Towels and bed linen are featured in the apartment. For added privacy, the accommodation features a private entrance. Guests can also relax in the garden. Cancun Underwater Museum is 11 km from the apartment, while La Isla Shopping Mall is 15 km away. The nearest airport is Cancún International Airport, 18 km from Departamento Tucán.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
9.3
Location
8.5
Free WiFi
10
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Mohamed
    Egypt Egypt
    The host was very kind and helpful, the appartement was very clean. They also shared with us plenty of information that helped us to have amazing site seeings during the limited time that we had.
  • Snaremat
    Italy Italy
    Julieta and her husband are really sweet, they helped us a lot, both giving information about Cancun, as well as with pick-up shuttles from/to the local bus station. When we experienced problem with the apartment (there was a construction site at...
  • Milena
    Bulgaria Bulgaria
    The hosts were incredible and helped us a lot. The apartament is very clean and comfy. 10min by taxi from the center.
Quality rating
This property is rated 3 out of 5 as compared to other homes and apartments on our site. The rating is based on overall quality using factors such as review score, facilities, size, location and service.

Property surroundings

Facilities of Departamento Tucán
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Garden
  • Air conditioning
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Shower
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Room Amenities
  • Socket near the bed
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Ironing facilities
  • Pants press
  • Iron
Accessibility
  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
Outdoors
  • Garden
Food & Drink
  • Minibar
  • Tea/Coffee maker
Outdoor & View
  • City view
  • Garden view
  • View
Building characteristics
  • Private apartment in building
  • Detached
Reception services
  • Invoice provided
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Carbon monoxide detector
  • Safety deposit box
Languages spoken
  • English
  • Spanish

House rules

Departamento Tucán takes special requests - add in the next step!

Check-in

From 16:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MXN 2000 is required on arrival. That's about GBP 93. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa American Express Cash Departamento Tucán accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 11:00 and 09:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Departamento Tucán in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 11:00:00 and 09:00:00.

A damage deposit of MXN 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Departamento Tucán

  • Departamento Tucán offers the following activities / services (charges may apply):

    • Departamento Tucán is 0.7 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Departamento Tucán may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Departamento Tucán is from 16:00, and check-out is until 12:00.

    • Departamento Tucán has the following number of bedrooms:

      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, Departamento Tucán is popular with guests booking family stays.

    • Departamento Tucán can accommodate the following group size:

      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.