Situated within 600 metres of Tulum Bus station and 3.1 km of Bus station Tulum Ruins, Castillo Tulum features rooms with air conditioning and a private bathroom in Tulum. This 4-star inn offers a concierge service and luggage storage space. The property is 700 metres from the city centre and 3.9 km from Tulum Archeological Site. The rooms in the inn are equipped with a coffee machine. With a private bathroom fitted with a shower and free toiletries, rooms at Castillo Tulum also boast free WiFi, while certain rooms are equipped with a balcony. At the accommodation rooms are fitted with bed linen and towels. Parque Nacional Tulum is 4.3 km from Castillo Tulum, while Sian Ka´an Biosphere Reserve is 15 km from the property. The nearest airport is Tulum International, 38 km from the inn, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.1
Location
9.3
Free WiFi
9.2
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Alejandra
    Mexico Mexico
    The check in process is great! You can truly access 24 hrs following the instructions they provide
  • Luigi
    Italy Italy
    Super tidy and comfortable, a short walk from the main street
  • Shawn
    South Africa South Africa
    Location was good. Clean. Super comfortable bed. Water dispenser available. Well decorated. Attention to detail. Staff were very accommodating and good communication.

Property surroundings

Facilities of Castillo Tulum
Great facilities! Review score, 9.3

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Clothes rack
Media & Technology
  • Radio
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish

House rules

Castillo Tulum takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 10:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

FAQs about Castillo Tulum

  • Castillo Tulum is 250 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Castillo Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Castillo Tulum include:

    • Suite

  • Check-in at Castillo Tulum is from 15:00, and check-out is until 11:00.

  • Castillo Tulum offers the following activities / services (charges may apply):