Located in Cancún Hotel Zone within 2 minutes walking distance from Playa Tortugas beach and Ferry to Isla Mujeres as well as to a convinient store, pharmacy, watersport marina, restaurant and public transportation. Casa Tortugas Boutique Hotel is ideal for families and couples. Property has an outdoor infinity swimming pool, free WiFi, kitchen in all Suites. The property has a tour desk and luggage storage for guests. Property is only 2 km from Coco Bongo night club At the hotel, each room is equipped with a Kitchen, private bathroom, living room flat-screen TV and air conditioning. Master rooms have water view. La Isla and Puerto Cancun Shopping Malls are 5.8 km and 3.5 km away from Casa Tortugas The nearest airport is Cancun Airport, 27 km from the hotel - only 35 min away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
2 double beds
Bedroom 2:
2 double beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
8.8
Free WiFi
9.2
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Sema
    Belgium Belgium
    Perfect match for your stay, vacation, tours, very friendly staff and the amazing view! We were allowed to use the whole accomodation after check out, we were even allowed to take a shower before leaving to the airport after using the pool! Very...
  • Rebecca
    United Kingdom United Kingdom
    The room was much bigger than expected and the kitchen had all the items we needed, there was even a large water dispenser in the room which was great! The sofas and beds are super comfy and the aircon was great. The view over the pool and lagoon...
  • Michèle
    Luxembourg Luxembourg
    Very clean, nice view, friendly staff and big rooms

Hotel surroundings

Facilities of Casa Tortugas Boutique Hotel - CANCUN Hidden Gem
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Garden
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional charge
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Strollers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Laptop safe
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules

Casa Tortugas Boutique Hotel - CANCUN Hidden Gem takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 79. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Casa Tortugas Boutique Hotel - CANCUN Hidden Gem accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Tortugas Boutique Hotel - CANCUN Hidden Gem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

This property is located in a residential area and guests are asked to refrain from excessive noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Casa Tortugas Boutique Hotel - CANCUN Hidden Gem

  • The nearest beach is just 100 yards from Casa Tortugas Boutique Hotel - CANCUN Hidden Gem. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa Tortugas Boutique Hotel - CANCUN Hidden Gem offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Fishing
    • Golf course (within 3 km)
    • Walking tours
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem is from 15:00, and check-out is until 11:00.

  • Room options at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem include:

    • Apartment
    • Suite

  • Casa Tortugas Boutique Hotel - CANCUN Hidden Gem is 4.3 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.