Offering a terrace and views of the mountain, Casa Cielo is situated in Valle de Bravo. Free private parking is available on site. Rooms are private, while common areas are shared with the host. The rooms come with a flat-screen TV with cable channels. Views of the lake, garden or city are featured in certain rooms. The rooms have a private bathroom equipped with a bath or shower. Casa Cielo features free WiFi. The nearest airport is Lic. Adolfo López Mateos International Airport, 62 km from the property.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 sofa bed
and
1 large double bed
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Bedroom 4:
1 large double bed
Bedroom 5:
2 large double beds
Bedroom 6:
2 large double beds
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Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.2
Free WiFi
7.3
High score for Valle de Bravo
Select topics to read reviews:

Guests who stayed here loved

  • Marijke
    Belgium Belgium
    The room itself was ok, but the breakfast was what made our stay memorable! The view from the rooftop is very nice and the people serving the breakfast are extremely friendly! So for this I would definitely recommend staying here. The location is...
  • Francisco
    Mexico Mexico
    Las instalaciones en general, la limpieza en las habitaciones, el desayuno casero incluido, la amabilidad del dueño y personal.
  • Felix
    Mexico Mexico
    EXCELENTE UBICACIÓN, SE LLEGA AL LAGO CAMINANDO SIN NINGUN PROBLEMA, DE IGUAL FORMA AL CENTRO, MUY AMABLE LA PERSONA QUE ME RECIBIÓ Y SE MANTUVO AL PENDIENTE SIEMPRE, POR LA NOCHE LA TERRAZA MUY TRANQUILA, EXCELENTE AMBIENTE PARA DESCANSAR.
  • Andrade
    Mexico Mexico
    La atención y la amabilidad del personal es muy bueno
  • Mirecta
    Mexico Mexico
    Me gustó mucho el servicio, la atención del lugar , las camas muy cómodas y todo muy limpio. con una linda vista
  • Iliana
    Mexico Mexico
    La struttura è confortevole e lo staff è amabilissimo. La colazione è stata abbondante e salutare.
  • Valdivia
    Mexico Mexico
    vivimos un momento romántico gracias a la atención de Horacio R. música, vino, y una puesta de sol coronado con una vista hermosa de la presa..., adicionalmente la comodidad, detalles, colaboración y el desayuno muy rico.
  • Yogaline
    Mexico Mexico
    EL TRATO FUE SUPER AMABLE, COMO FAMILIA. SOLICITE SERVICIOS ESPECIALES QUE NOS SOPRENDIERON POR LO LINDO QUE ESTUVO TODO!!
  • Isat
    Mexico Mexico
    Su personal, privacidad,seguridad y cercanía al centro.
  • Placido
    Mexico Mexico
    La atención personalizada, amabilidad y trato en general

Hotel surroundings

Facilities of Casa Cielo
Great facilities! Review score, 9.1

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Private bathroom
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Services
  • Daily housekeeping
    Additional charge
  • Luggage storage
  • Tour desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Key access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
    Additional charge
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
Wellness
  • Sun umbrellas
Languages spoken
  • Spanish

House rules
Casa Cielo takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 13:00 to 13:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 4 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 10:00.

The fine print
Need-to-know information for guests at this property

Please note this property requires that at least there is one guest over 27 years old that can be held responsible for the entire group.

Breakfast is included on Fridays, Saturdays and holidays.

This property does not issue invoices.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Cielo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

FAQs about Casa Cielo

  • Casa Cielo offers the following activities / services (charges may apply):

    • Check-in at Casa Cielo is from 15:00, and check-out is until 13:30.

    • Room options at Casa Cielo include:

      • Double
      • Quadruple
      • Holiday Home

    • The prices at Casa Cielo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Casa Cielo can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • American

    • Casa Cielo is 400 yards from the centre of Valle de Bravo. All distances are measured in straight lines. Actual travel distances may vary.