Situated in Playa del Carmen and with Playa del Carmen Beach reachable within 1.1 km, Balkon Boutique Hotel features a tour desk, rooms, an outdoor swimming pool, free WiFi throughout the property and a terrace. The property is located 2.8 km from Playacar Beach, 2.7 km from ADO International Bus Station and 3.4 km from Playa del Carmen Maritime Terminal. The accommodation provides airport transfers, while a bicycle rental service is also available. At the hotel, all rooms include a desk. Complete with a private bathroom fitted with a shower and free toiletries, the rooms at Balkon Boutique Hotel have a flat-screen TV and air conditioning, and certain rooms have a balcony. At the accommodation rooms include bed linen and towels. Languages spoken at the reception include English and Spanish. Church of Guadalupe is 800 metres from Balkon Boutique Hotel, while Xel Ha is 49 km from the property. The nearest airport is Cozumel International Airport, 37 km from the hotel.

Distance in property description is calculated using © OpenStreetMap


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
7.8
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Belinda
    Australia Australia
    Great accomodation. The room was very clean, spacious and comfortable. The minbar was handy and reasonably priced. The room cleaned daily which is nice. We liked the quieter area away from the busy tourist part of town. The rooftop area is...
  • Gae
    United Kingdom United Kingdom
    The beds were very comfortable. Nice sized bathroom and liked having a safe at a decent height, so you don't have to fet on the floor to access!! The pool area was lovely, and the days bed were great to relax on. Decent location, about a 10-15 min...
  • Rafael
    Spain Spain
    Very clean and nice rooftop. Free coffee and helpful staff
  • Harriet
    United Kingdom United Kingdom
    Good location and great rooftop terrace/pool. Would recommend!
  • Kateryna
    Ukraine Ukraine
    I booked a room at 23:00 and 20 minutes later, upon my arrival, I was able to check in. Hotel staff is welcoming, professional and friendly. The room was cool and prepared for a comfortable stay. After my check out, I was able to use the pool,...
  • J
    James
    Canada Canada
    Very friendly staff. Can easily walk to the beach. 15-20min walk to the main tourist area
  • Joan
    Spain Spain
    The rooms where really new and modern. We felt safe and very comfortable. Staff was really nice. Shared area (pool and terrace) was very nice. The building was very new and well-conditioned
  • Jiří
    Czech Republic Czech Republic
    Nice and welcoming entry Clean nice rooms Coffee for breakfast
  • Joost
    Netherlands Netherlands
    Nice and big rooms. Comfortable beds and large bathroom. Also the rooftop pool is a big plus!
  • Anan
    Netherlands Netherlands
    Beautiful place, verry well aranged and organized. Best service I had during my whole travel in Mexico.

Hotel surroundings

Facilities of Balkon Boutique Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Beach
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Airport shuttle
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish

House rules
Balkon Boutique Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Balkon Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Balkon Boutique Hotel

  • The prices at Balkon Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Balkon Boutique Hotel include:

    • Double
    • Twin
    • Suite

  • Balkon Boutique Hotel is 1.2 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Balkon Boutique Hotel offers the following activities / services (charges may apply):

    • Beach
    • Bicycle rental
    • Swimming Pool

  • The nearest beach is just 600 yards from Balkon Boutique Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Balkon Boutique Hotel is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.