Boasting an outdoor swimming pool, a shared lounge as well as a terrace, Auténtico Vertical Playa del Carmen is set in the centre of Playa del Carmen, 300 metres from Playa del Carmen Beach. This 4-star hotel offers a concierge service and dry cleaning services. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Auténtico Vertical Playa del Carmen all rooms have bed linen and towels. Popular points of interest near the accommodation include Playacar Beach, ADO International Bus Station and Church of Guadalupe. The nearest airport is Cozumel International Airport, 36 km from Auténtico Vertical Playa del Carmen.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
or
1 large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
9.0
Location
9.2
Free WiFi
9.3
High score for Playa del Carmen
Select topics to read reviews:

Guests who stayed here loved

  • Agnieszka
    United Kingdom United Kingdom
    Budget friendly hotel designed in a an interesting way
  • Johnson
    Canada Canada
    Room was nice and spacious and the bed was huge. The location is decent and there are good restaurants or cafes nearby to enjoy.
  • Natalia
    Canada Canada
    Location was great and the staff were very helpful and friendly! Room has been clean everyday, there was a very useful refrigerator, a quick elevator and the shower was good. The decoration vibes are a bonus!
  • Vasileios
    Netherlands Netherlands
    I booked the super king room and it worth it. Spacious, great bed, the airco is great, 2 big windows in the room.
  • Caspara
    United Kingdom United Kingdom
    Stayed in one of the AV suites and was very pleased. Check in straightforward and room was clean with A comfy bed and handy little balcony. The rooftop pool and bar area were nice. Location was good. Just beyond the end of main strip and short...
  • Saloua
    United States United States
    I loved my room, the staff was friendly. the location was quiet and close to everything. I specifically loved the rooftop pool and business center to work from. I will definitely stay there again. @travelingnomadqueen
  • Karen
    United Kingdom United Kingdom
    Beds really comfortable shower good extended a night in the suite which was much quieter than the other room and very spacious. The patio doors in the double room don’t close completely so the noise from barking dogs was annoying. The hotel can’t...
  • Kim
    United Kingdom United Kingdom
    The amount of space in the suite. Nice stylish yet cosy design. Really comfy beds. The communal areas also fantastic. The location was great. The staff super helpful. All excellent.
  • Ester
    Italy Italy
    The staff was really nice. The room was comfortable and the bathroom was spacious. The hotel is near the main avenue, but it's in a very quiet corner.
  • Jacki
    United States United States
    Staff was amazing Love the value of this hotel and the neighborhood they are in. Small dipping pool as aligned with most boutique hotels in Latin America Amazing AC, comfy king beds Near beach and lovely restaurants on 38th.

Hotel surroundings

Facilities of Auténtico Vertical Playa del Carmen
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Dry cleaning
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Solarium
Languages spoken
  • English
  • Spanish

House rules
Auténtico Vertical Playa del Carmen takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 1,500 is required on arrival. That's about £57. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

A damage deposit of MXN 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Auténtico Vertical Playa del Carmen

  • The nearest beach is just 250 yards from Auténtico Vertical Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Auténtico Vertical Playa del Carmen is from 15:00, and check-out is until 12:00.

  • The prices at Auténtico Vertical Playa del Carmen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Auténtico Vertical Playa del Carmen include:

    • Double
    • Suite

  • Auténtico Vertical Playa del Carmen offers the following activities / services (charges may apply):

    • Solarium
    • Bicycle rental
    • Live sport events (broadcast)
    • Public Bath
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Auténtico Vertical Playa del Carmen is 0.8 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.