Get the celebrity treatment with world-class service at Aloft Tulum

Situated in Tulum, 3.8 km from Tulum Archeological Site, Aloft Tulum features accommodation with an outdoor swimming pool, private parking, a fitness centre and a garden. Boasting room service, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. Rooms come with air conditioning, and some rooms at the hotel have a balcony. Guests at Aloft Tulum can enjoy a buffet breakfast. At the accommodation you will find a restaurant serving Mediterranean, Mexican and Seafood cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. You can play billiards at this 5-star hotel, and the area is popular for cycling. Guests can make use of the business centre or relax in the bar. Tulum Bus station is 2.3 km from Aloft Tulum, while Parque Nacional Tulum is 2.6 km from the property. The nearest airport is Tulum International Airport, 40 km from the hotel.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.4
Location
8.4
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Laura
    Australia Australia
    Neat and tidy. Pool was very clean and pool area nice. No complaints.
  • Claire
    Canada Canada
    Design and decor was beautiful and inviting. The hotel rooms and facilities were clean and well-kept. Our room had a king bed, beautiful open layout, and unique use of space.
  • Thomas
    Mexico Mexico
    Breakfast was really good, great choice and selections! Staff were really nice and helpful also. Rooms were clean, beds were super comfortable and lots of pillows to choose from! Will definitely stay there again.

Hotel surroundings

Restaurants
2 restaurants on site

  • Atico Rooftop Bar & Lounge
    • Cuisine
      Mediterranean • Mexican • Seafood • International • Latin American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • W XYZ Restaurant
    • Cuisine
      Mexican • Local • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Aloft Tulum
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Private parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Temporary art galleries
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Billiards
  • Games room
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$1 per hour.
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Aloft Tulum takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa American Express Cash is not accepted Aloft Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Destination fee $22 USD per night includes:

- Welcome Drinks

- Daily free shuttle transportation to the beach club (roundtrip)

- Daily use of Bicycle

- Daily Food and Beverage credit 14 USD (full per day)

- 1 tour to the Yalku lagoon (24hrs prior reservation)

A credit card is required to be authorized for incidental charges upon arrival.

FAQs about Aloft Tulum

  • Aloft Tulum is 0.9 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Aloft Tulum has 2 restaurants:

    • W XYZ Restaurant
    • Atico Rooftop Bar & Lounge

  • The prices at Aloft Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Aloft Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Aloft Tulum is from 15:00, and check-out is until 12:00.

  • Aloft Tulum offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Solarium
    • Live music/performance
    • Spa facilities
    • Bike tours
    • Bicycle rental
    • Swimming Pool
    • Fitness
    • Live sport events (broadcast)
    • Spa lounge/relaxation area
    • Temporary art galleries
    • Tour or class about local culture

  • Room options at Aloft Tulum include:

    • Double
    • Family
    • Suite