Get the celebrity treatment with world-class service at Andaz Macau, By Hyatt

Situated 1.5 km from Museum of Taipa and Coloane History, Andaz Macau, By Hyatt offers 5-star accommodation in Macau and features a shared lounge, a restaurant and a bar. Among the facilities at this property are a kids' club and room service, along with free WiFi throughout the property. The property has a seasonal outdoor pool, indoor pool, fitness centre and garden. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Andaz Macau, By Hyatt the rooms have bed linen and towels. The daily breakfast offers buffet, continental or American options. Speaking English, Cantonese and Chinese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Macau Tower Convention & Entertainment Centre is 6.4 km from the accommodation, while Lilau Square is 7.9 km from the property. Macau International Airport is 3 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Asian, American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
8.7
Free WiFi
9.1
High score for Macau
Select topics to read reviews:

Guests who stayed here loved

  • Anna
    Latvia Latvia
    "An amazing hotel with kind and attentive staff, offering everything you need for a perfect trip—whether visiting the casino, exploring the historical city center, or simply relaxing. Conveniently accessible by trains, buses, and taxis."
  • Susan
    Australia Australia
    Everything. Such attention to detail with lovely little touches like eye mask and little gift pack. Plenty of toiletries. Fabulous view. Happy hour and access to the lounge was great.
  • Poh
    Singapore Singapore
    The services that have attended to details impressed me . The night turn down service is fantastic . Will definitely revisit in future
  • Chun
    Taiwan Taiwan
    Excellent service and tidiness. Gym facility, Breakfast and bar were all over my expectation
  • Mung
    Hong Kong Hong Kong
    This is my second time to stay at Andaz and I have nothing to complain about it at all, as expected. The room and facilities are clean, neat and comfy. Have to give a special credit to the team that picked the shampoo, conditioner, shower gel and...
  • Kim
    Singapore Singapore
    Clean and comfortable The staff is very polite and helpful Jon and Ryan are very cheerful and helpful and gave a lot of good suggestions which my group were very happy Thank you 😀😀😀
  • Yuet
    Hong Kong Hong Kong
    The room’s decoration is attractive, the min bar and the lounge is bonus.
  • Ka
    Hong Kong Hong Kong
    Great and super convenient location for attending concert at Galaxy Arena. You can simply rest at your room until the very last minute to queue up for security check and entering the concert venue.
  • Mung
    Hong Kong Hong Kong
    The staff are friendly, helpful with great smile and professional manner. The room is clean, modern, cozy with up-to-date facilities. Probably since the hotel is quite brand new, stuff at mini bars are free charge with decent options, as well as...
  • David
    Singapore Singapore
    Location is great to take light rail. It is a bit shuttle to take to the galaxy water park but that's why it is cheaper than the other galaxy hotel.

Hotel surroundings

Restaurants
1 restaurant on site

  • Andaz Kitchen
    • Cuisine
      Cantonese • Chinese • Portuguese • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Andaz Macau, By Hyatt
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Parking on site
  • Restaurant
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Water park
    Off-site
  • Kids' club
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
    Additional charge
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs MOP 30 per hour.
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
    Additional charge
Accessibility
  • Wheelchair accessible
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Fitness centre
Languages spoken
  • English
  • Cantonese
  • Chinese

House rules
Andaz Macau, By Hyatt takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your stay, from the day of check-in to the day of check-out. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Grand Resort Deck will close operations from 18 November 2024 for annual maintenance and will reopen on 29 March 2025.

FAQs about Andaz Macau, By Hyatt

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Andaz Macau, By Hyatt can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

  • Room options at Andaz Macau, By Hyatt include:

    • Double
    • Twin
    • Studio
    • Suite

  • The prices at Andaz Macau, By Hyatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Andaz Macau, By Hyatt offers the following activities / services (charges may apply):

    • Fitness centre
    • Water park
    • Kids' club
    • Swimming Pool
    • Happy hour
    • Fitness

  • Yes, Andaz Macau, By Hyatt is popular with guests booking family stays.

  • Andaz Macau, By Hyatt is 3.7 miles from the centre of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Andaz Macau, By Hyatt is from 15:00, and check-out is until 11:00.

  • Andaz Macau, By Hyatt has 1 restaurant:

    • Andaz Kitchen