Get the celebrity treatment with world-class service at Rixos Almaty Hotel

This luxury 5-star hotel is located in Almaty city centre, 1 km from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a work desk and a balcony with impressive views. All bathrooms include a bath and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets and à la carte dishes. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at the Brasserie Restaurant. The 2,200 m² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is 2 km from Almaty Opera House and 5 km by cable car from Köktöbe Mountain.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Rixos Hotels
Hotel chain/brand
Rixos Hotels

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
7.8
Facilities
7.7
Cleanliness
7.8
Comfort
8.1
Value for money
6.9
Location
8.7
Free WiFi
8.1
Low score for Almaty
Select topics to read reviews:

Guests who stayed here loved

  • Anil
    United Kingdom United Kingdom
    This is a very swanky, grandiose hotel. The main atrium is elaborated decorated and gives views up to the corridors where the rooms are. When I visited it didn't feel too busy, which I thought was great. I didn't check out the spa, but the...
  • Ray_a
    Netherlands Netherlands
    This was my 3rd or 4th stay in Rixos Almaty. I like the hotel, the set up, lobby, and services offered. The room was big (not as booked but ok), matras good, amenities plenty. Breakfast of good standard, with good service.
  • Marc
    United Kingdom United Kingdom
    The staff very helpful, friendly day and professional.
  • Kathy
    Netherlands Netherlands
    Breakfast was amazing. Personnel was professional and extremely helpful
  • Traveller
    Estonia Estonia
    Perfect location, friendly stuff, nice SPA area, breakfast was good but hotel need some update
  • السولعية
    United Arab Emirates United Arab Emirates
    Great experience in the hotel and excellence employee service I love it 😀
  • Dmitry
    Serbia Serbia
    The breakfast is excellent - plenty of choice, very fresh, and a combination of different cuisines: European, Asian and local. All dishes are beautifully presented. Bed linen is very pleasant and comfortable. The bathtub is big enough for two...
  • Son
    Cyprus Cyprus
    Enormous hotel with many facilities and top of the class spa and hamam. The food is also very good, and they provide a wide range of cuisines.
  • Trefor
    United Kingdom United Kingdom
    The building and facilities are magnificent. Rooms were spectacular, bedroom, sitting room, dining room two bathrooms all AC. Top quality furniture even a classic writing desk.
  • John
    Kazakhstan Kazakhstan
    Room service fillet steak was excellent but let down twice with unavailable preferred rocket salad and/or soup. Quality varied from Friday night to Saturday night-Friday excellent subject to above, however Saturday soup like porridge and steak...

Hotel surroundings

Restaurants
2 restaurants on site

  • Lotus
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambiance
      Traditional
  • Lalezar
    • Cuisine
      Asian • European
    • Open for
      Dinner
    • Ambiance
      Traditional

Facilities of Rixos Almaty Hotel

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Air conditioning
    • Wake-up service
    • Heating
    • Soundproofing
    • Laptop safe
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Lift
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Indoor swimming pool
    Free!
    • Open all year
    • Heated pool
    • Pool/beach towels
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Hammam
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Russian

    House rules
    Rixos Almaty Hotel takes special requests - add in the next step!

    Check-in
    From 15:00 to 18:30
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 07:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 5 years
    Cot upon request
    Free
    6 - 11 years
    Extra bed upon request
    KZT 5,000 per child, per night
    12+ years
    Extra bed upon request
    KZT 10,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Please inform Rixos Almaty Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    FAQs about Rixos Almaty Hotel

    • Rixos Almaty Hotel has 2 restaurants:

      • Lotus
      • Lalezar

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Rixos Almaty Hotel offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Spa facilities
      • Fitness
      • Fitness/spa locker rooms
      • Swimming Pool
      • Steam room
      • Spa lounge/relaxation area

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Rixos Almaty Hotel on this page.

    • Room options at Rixos Almaty Hotel include:

      • Double
      • Twin
      • Suite

    • The prices at Rixos Almaty Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Rixos Almaty Hotel is from 15:00, and check-out is until 12:00.

    • Rixos Almaty Hotel is 0.6 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Rixos Almaty Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Buffet