Featuring a spa and wellness centre with hammam and massage services and a beauty centre, Grand Sapphire Hotel is located in the centre of Almaty. Free WiFi and free private parking are available on site. The rooms come with air conditioning, a fridge, a desk, an electric kettle and a flat-screen TV with cable channels. The private bathroom features a shower, a hairdryer and free toiletries. Breakfast is served at restaurant Azia Mama. Gorky Park is located a several minutes' walk away. Almaly Metro Station is 1 km from the property. Zenkov’s Cathedral is a 5-minute walk away. Almaty-2 Train Station is 3.5 km away, and Almaty International Airport is 13 km from Grand Sapphire Hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
and
1 sofa bed
or
1 double bed
and
1 sofa bed
1 single bed
and
1 double bed
or
1 double bed
and
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 single bed
Bedroom :
1 double bed
Living room:
1 sofa bed
1 double bed
or
2 single beds
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Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
8.2
Comfort
8.3
Value for money
7.8
Location
9.1
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Suza
    Australia Australia
    Great location, a short walk to the Green Bizzare, Ascension Church, Arbat, and other monuments. The metro is not close, but catching a taxi/uber is the way to go (Yandex).Great restaurants are just around the corner, Georgian Kitchen restaurant,...
  • Parvathi
    United Arab Emirates United Arab Emirates
    The first thing I like about this property is the location. It is near to almost all the attractions like, Ascension cathedral, green bazaar, kok tobe, Park of 28 Panfilov Guardsmen. All these locations are almost 2 to 3km from this hotel. The...
  • Adria
    United Arab Emirates United Arab Emirates
    Very nice staff and very clean hotel. The reception speaks well english. At the bar ask for Gleb he is very kind and he speaks english very well.

Hotel surroundings

Restaurants
1 restaurant on site

  • Zaman
    • Cuisine
      Asian • European
    • Ambiance
      Modern

Facilities of Grand Sapphire Hotel

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • Landmark view
  • Mountain view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Games room
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
    Additional charge
  • Massage
    Additional charge
Languages spoken
  • English
  • Russian

House rules

Grand Sapphire Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of KZT 20000 is required on arrival. That's about GBP 34. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB Diners Club American Express Cash Bankcard Grand Sapphire Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of KZT 20,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Grand Sapphire Hotel

  • Check-in at Grand Sapphire Hotel is from 14:00, and check-out is until 12:00.

  • Room options at Grand Sapphire Hotel include:

    • Twin
    • Family
    • Double
    • Suite
    • Twin/Double

  • Grand Sapphire Hotel offers the following activities / services (charges may apply):

    • Massage
    • Hammam
    • Games room
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Foot bath
    • Spa/wellness packages
    • Massage chair

  • Yes, Grand Sapphire Hotel is popular with guests booking family stays.

  • Grand Sapphire Hotel has 1 restaurant:

    • Zaman

  • Guests staying at Grand Sapphire Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Grand Sapphire Hotel is 0.7 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Grand Sapphire Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.