About this property

Comfortable Accommodations: Aidana Plaza Hotel in Shymkent offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi. Dining Experience: Guests can enjoy European cuisine at the family-friendly restaurant, offering brunch, lunch, dinner, and high tea. The on-site bar provides a relaxing atmosphere for evening drinks. Convenient Facilities: The hotel features a paid shuttle service, elevator, 24-hour front desk a seating area, free on-site private parking, free WiFi, room service, and a 24-hour front desk. Prime Location: Located 6.2 mi from Shymkent International Airport, the hotel is highly rated for its attentive staff, room cleanliness, and breakfast provided by the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Abzal
    Kazakhstan Kazakhstan
    Good location, near to airport and road to Kyzylorda. Nice rooms, clean, comfortable bed.
  • Zhumazhan
    Kazakhstan Kazakhstan
    All went well (staff, cleaning, location). The only issue I faced during my stay was poor connection to WiFi. Not sure if it’s common issue, but I struggled.
  • Gene
    United States United States
    In a convenient location city wise, extremely kind staff, fulfilling breakfast.
  • Dan
    United States United States
    Very comfortable, modern room. Very helpful and efficient staff. Good breakfast that's available early (7 am) for those who want to get up and out to beat the summer heat. Excellent value--far better than in Almaty.
  • Mehmood
    Pakistan Pakistan
    Must need to add the Dates and Fresh juice in breakfast on a daily basis.
  • Tukta
    Thailand Thailand
    The room was comfortable. The house-keeping staff did a good job. The front desk staff was attentive. The coffee house staff were very pleasant. However, they should have told us that the coffee machine was available as part of the breakfast.
  • Robin
    Australia Australia
    This is an excellent hotel, clean, modern and well maintained. The reception staff are professional and helpful - they helped us with some extra information about our trip. The breakfast is big, the food is fresh and good quality. There's parking...
  • Rajendrakumar
    India India
    Very efficient staff..always ready to help you. Good breakfast...
  • Askar
    Vietnam Vietnam
    Clean and comfortable rooms with every day service. Drinks and compliment water made me satisfied in compare with some other places
  • Alex
    Kazakhstan Kazakhstan
    Friendly stuff, perfect breakfast, clean and large room, good location.

Hotel area info

Restaurants

1 Restaurant On Site
  • "April" restaurant
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of Aidana Plaza Hotel

Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Water park
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Street parking

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Wake-up service
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service

Safety & security

  • Smoke alarms
  • Key card access
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Spa

  • Waterslide

Languages Spoken

  • English
  • Russian
  • Turkish

House rules

Aidana Plaza Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 2:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Aidana Plaza Hotel