Located in Hakone, 1.1 km from Hakone-Yumoto Station, Tenseien provides accommodation with a sauna, a hot spring bath and a hot tub. Among the facilities of this property are a restaurant, a 24-hour front desk and a lift, along with free WiFi throughout the property. Private parking can be arranged at an extra charge. A fridge and kettle are also provided. At the ryokan, all units come with a flat-screen TV and a safety deposit box. A buffet breakfast is available daily at the ryokan. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden. Tsurugaoka Hachimangu Shrine is 50 km from Tenseien, while Kowakudani Station is 7.9 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

Private parking available on-site

Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
8.8
Comfort
8.7
Value for money
8.2
Location
8.3
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Putri
    Netherlands Netherlands
    Here for solo travelling as a female, first time staying at a ryokan. Although English communication is rather limited, staffs are very helpful -- they really tried their best to help and explain how things work there.
  • Rtravel
    Germany Germany
    Nice little mountain park of the hotel, stamps to collect for the kids, onsen open until after midnight. Super breakfast and dinner buffet. All in all still fantastic.
  • ・e・
    Malaysia Malaysia
    The almost 24 hours public onsen, great to go take a bath anytime of the day outside of their maintenence hours.
  • S
    Stephane
    Belgium Belgium
    Great Location, beautiful garden, especially at night. Great in-room (on the balcony) onsen. Meal buffet and breakfast were amazing. highly recommended
  • Kee
    Hong Kong Hong Kong
    The place is beautiful, the room is clean and tidy and luxurious, the staffs are nice and helpful. Location is good.
  • Silvia
    Switzerland Switzerland
    Very comfortable Hotel, they give you even a kimono and a lot of extra service. The position is perfect, the onsen very clean and not too crowded, the buffet was amazing
  • Haifeng
    Singapore Singapore
    Facilities are good, staff are good. Overall experience was okay.
  • Gavin
    Canada Canada
    The room were really clean and the staff was very friendly even if they don't speak English much but able to understand a bit. The onsen was great especially the outdoor one. I went during construction so there weren't too much to see outdoor. For...
  • Lai
    Hong Kong Hong Kong
    nice place, nice service and friendly staff. Really good experience in here and I will book again if I want Hakone.
  • Chunxiao
    United States United States
    The buffet and public bath are really nice. Really liked no shoes wherever you go in the hotel.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Open for
      Breakfast • Dinner

Facilities of Tenseien
Great facilities! Review score, 8.7

Most popular facilities
  • Non-smoking rooms
  • Private parking
  • Hot spring bath
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Breakfast
Bathroom
  • Bidet
  • Toilet
  • Free toiletries
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Karaoke
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥1,100 per day.
    Services
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Soundproof rooms
    • Lift
    • Heating
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
    Languages spoken
    • Japanese
    • Chinese

    House rules
    Tenseien takes special requests - add in the next step!

    Check-in
    From 15:00 to 18:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Guests cannot wear shoes inside the property.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property will not accommodate hen, stag or similar parties.

    FAQs about Tenseien

    • Tenseien has 1 restaurant:

      • Restaurant #1

    • Tenseien is 600 yards from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Tenseien include:

      • Twin
      • Family

    • Guests staying at Tenseien can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Tenseien is from 15:00, and check-out is until 10:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Tenseien on this page.

    • Tenseien offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Karaoke
      • Hot spring bath

    • The prices at Tenseien may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.