Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodations, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available. Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath. Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used. The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive. Japanese meals prepared with homegrown vegetables are served in the guest room.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
8.8
Free WiFi
10
High score for Aso
Select topics to read reviews:

See what guests loved the most:

  • Eman
    Saudi Arabia Saudi Arabia
    The staff are very professional and organized. I really appreciate that they took my special requests seriously. The service is superb. The place is so beautiful, spacious and clean. The food is great.
  • Rcb
    United States of America United States of America
    The Japanese-style room was spacious, clean and comfortable. The property has public hot springs for men and women as well as two private hot springs. Everything you need to enjoy them is provided. The staff is amazingly patient and hospitable....
  • Wu
    United States of America United States of America
    very sizable traditional Japanese room with beautiful gardening and outdoors/indoors hot springs. The staff service are good but the hotel has rules with less flexibility.

Area info

Amenities of Shinwaen
Great facilities! Review score, 9.5

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Outdoors
  • Outdoor fireplace
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
Activities
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Books, DVDs or music for children
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
    Additional charge
Hot Spring
  • Open-air bath
Languages Spoken
  • Japanese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Shinwaen takes special requests – add in the next step!

Check-in

From 4:00 PM to 6:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Shinwaen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about Shinwaen

  • Room options at Shinwaen include:

    • Quad
    • Family

  • Check-in at Shinwaen is from 4:00 PM, and check-out is until 10:00 AM.

  • Shinwaen offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Hot spring bath
    • Public Bath
    • Open-air bath
    • Horseback riding

  • The prices at Shinwaen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Shinwaen is 3.1 miles from the center of Aso. All distances are measured in straight lines. Actual travel distances may vary.