Boasting mountain views, Hiranoya features accommodation with balcony, around 12 km from Suzaka City Zoo. This 3-star ryokan offers ski-to-door access, luggage storage space and free WiFi. The ryokan has a hot spring bath and a housekeeping service. Fitted with a terrace, the units offer air conditioning and feature a flat-screen TV and a shared bathroom with slippers. Guests can have wine or champagne delivered to their room. All units have bed linen. For those nights when you'd rather not dine out, you can choose to have groceries delivered. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. After a day of skiing or hiking, guests can relax in the garden or in the shared lounge area. Zenkoji Temple is 25 km from the ryokan, while Nagano Station is 26 km from the property. The nearest airport is Matsumoto Airport, 95 km from Hiranoya.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

FREE parking!

Ski-to-door

Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
8.7
Cleanliness
9.3
Comfort
9.4
Value for money
9.4
Location
9.1
Free WiFi
9.0
High score for Takayama
Select topics to read reviews:

See what guests loved the most:

  • Ronnille
    Singapore Singapore
    we love the friendly staff, clean and beautiful rooms, and delicious meals.
  • Rodi
    Switzerland Switzerland
    The host was absolutely marvelous, very kind and forthcoming. The onsen was very nice qnd hot, perfect after a day biking in the wonderful mountainous scenery. It is a quiet and relaxed village and all the people are super nice.
  • Elsa
    Sweden Sweden
    The kind and very helpful Stad, the onsen where amazing and super nice!

Property surroundings

Facilities of Hiranoya
Great facilities! Review score, 8.7

Most popular facilities
  • Free WiFi
  • Free parking
  • Breakfast
Bathroom
  • Toilet paper
  • Towels/sheets (extra fee)
  • Slippers
  • Toilet
  • Shared bathroom
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski school
    Additional charge
Activities
  • Badminton equipment
  • Hiking
    Off-site
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
Services
  • Grocery deliveries
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge
Entertainment and family services
  • Books, DVDs, or music for children
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Public Bath
  • Hot spring bath
Languages spoken
  • Japanese

House rules
Hiranoya takes special requests - add in the next step!

Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 07:00 to 10:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Curfew
Entry to the property will be closed between the hours of 21:30 and 22:00

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.


Age restriction
Check-in is only possible for guests aged between 18 and 80

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

Smoking
Smoking is not allowed.

Parties
Parties/events are not allowed

Quiet hours
Guests must be quiet between 18:00 and 05:00.

The fine print
Need-to-know information for guests at this property

Pick-up service is available from Suzaka Station or Obuse Station. Last pick up time is at 17:00. To use the service, please notify your arrival time and make a reservation in advance. Contact details can be found on the booking confirmation.

Lifts are not available at the property. Please notify the property in advance if you need assistance in using the stairs.

Light Japanese snacks featuring rice balls can be served for dinner upon advance request. Please contact the property directly for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hiranoya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 18:00:00 and 05:00:00.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Hiranoya

  • Hiranoya offers the following activities / services (charges may apply):

    • Hiking
    • Skiing
    • Badminton equipment
    • Hot spring bath
    • Public Bath

  • The prices at Hiranoya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hiranoya include:

    • Quadruple

  • Check-in at Hiranoya is from 14:00, and check-out is until 10:00.

  • Yes, Hiranoya is popular with guests booking family stays.

  • Hiranoya is 3.1 miles from the centre of Takayama. All distances are measured in straight lines. Actual travel distances may vary.