Get the celebrity treatment with world-class service at Hotel New Otani Makuhari

Located within a 5-minute walking distance from JR Kaihinmakuhari Train Station, Hotel New Otani Makuhari offers guests the luxury of choosing from 10 restaurants to dine at and a variety of outdoor and indoor activities. The hotel is situated just next to the Makuhari Messe and the Tokyo Disney Resort is a 20-minute train ride away. Carpeted rooms feature a flat-screen TV, air conditioning/heating and an en suite bathroom. Rooms also come with a refrigerator, an electric kettle and free toiletries. Guests can relax in the seating area and enjoy the view of Tokyo Bay or of Chiba City. At Hotel Makuhari New Otani, guests can access the indoor pool, spa and fitness centre at a cost. At a surcharge, guests can also enjoy the sauna, get a relaxing massage or break a sweat playing tennis. A 24-hour front desk and a gift shop can be found on site as well. Guests can dine at the All-Day Dining Satsuki, the Chinese Restaurant Taikanen or get a taste of Teppanyaki at Keyaki or Keyaki Sky Salon. Guests can also feast at one of the 3 authentic Japanese restaurants Senbazuru, Isshin or Sazanka. The Lounge Café or Bay Court Café and the Patisserie Satsuki are also open for light meals and desserts. Narita International Airport is 40-minutes by limousine bus and Haneda International Airport can be reached with a 70-minute bus ride. Guests can also access the Odaiba shopping malls within a 45-minute train ride from the hotel. In addition, Aeon Mall Makuhari New City is a 6-minute drive or 13-minutes by train and walk.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
8.7
Free WiFi
8.4
High score for Chiba
Select topics to read reviews:

See what guests loved the most:

  • Richard
    Netherlands Netherlands
    I had an exhibition to attend in the Makuhari Messe. This hotel has a walking bridge (covered!) directly to that venue, so that was a no-brainer. My coworkers and business relations stayed in hotels next door or behind (APA, Francs). The New Otani...
  • Marko
    Germany Germany
    I booked the Superior Double Room, which was very spacious, had a great bathroom and wonderful views. The curtains can be closed electrically while sitting on the bed. The bed was very comfortable with great pillows. The room had a desk to work on...
  • Man
    Hong Kong Hong Kong
    Nice location ! BIG room, clean ! all staff are nice !

Hotel surroundings

Restaurants
6 restaurants on site

  • SATSUKI
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern
  • 大観苑
    • Cuisine
      Cantonese • Chinese
  • 千羽鶴
    • Cuisine
      Japanese
  • 一心
    • Cuisine
      Sushi
    • Ambiance
      Traditional
  • 鉄板焼 欅
    • Ambiance
      Romantic
  • ザ・ラウンジ
    • Ambiance
      Family friendly

Facilities of Hotel New Otani Makuhari
Great facilities! Review score, 8.4

Most popular facilities
  • 2 swimming pools
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • 6 restaurants
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Mini golf
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoorAdditional charge
  • Open all year
  • Adult only
  • Heated pool
Pool 2 - outdoorAdditional charge
  • Seasonal
  • All ages welcome
  • Shallow end
Wellness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Makuhari takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Hotel New Otani Makuhari accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

At the time of booking, you must inform the property what time you plan to check in. If your check-in time changes, please update the property.

Please note that 1 child 9 years and under can use an existing bed free of charge. Only 1 child per 1 adult is accepted in an existing bed.

The property may contact guests with applicable prepayment instructions after booking. Please contact the property directly for more details.

Please inform Hotel New Otani Makuhari in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about Hotel New Otani Makuhari

  • The prices at Hotel New Otani Makuhari may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Hotel New Otani Makuhari is popular with guests booking family stays.

  • Room options at Hotel New Otani Makuhari include:

    • Twin
    • Double
    • Triple
    • Single
    • Suite
    • Quadruple

  • Hotel New Otani Makuhari has 6 restaurants:

    • 大観苑
    • SATSUKI
    • ザ・ラウンジ
    • 鉄板焼 欅
    • 千羽鶴
    • 一心

  • Hotel New Otani Makuhari offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Swimming Pool

  • Hotel New Otani Makuhari is 5 miles from the centre of Chiba. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel New Otani Makuhari is from 15:00, and check-out is until 12:00.