Offering a garden and garden view, Kagetsuen is situated in Hakone, 20 km from Hakone-Yumoto Station and 41 km from Shuzen-ji Temple. There is an in-house restaurant, plus free private parking and free WiFi are available. The ryokan features a hot spring bath and a lift. Every unit has a private bathroom and bidet, air conditioning, a flat-screen TV and a fridge. The ryokan features some units with mountain views, and every unit comes with a kettle. At the ryokan, every unit is equipped with bed linen and towels. A buffet breakfast is available each morning at the ryokan. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. You can play table tennis at this 4-star ryokan. Fuji-Q Highland is 46 km from Kagetsuen, while Lake Kawaguchi is 49 km from the property. The nearest airport is Oshima Airport, 86 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Buffet

Free private parking available on-site

Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
7.7
Location
7.6
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Rheeders
    South Africa South Africa
    Good location, bus stop right by entrance. Two stops away from Cable car and boat ride. Very nice onsen. Very nice rooms, comfortable bed. View of Mount Fuji from hotel grounds.
  • Matjazu
    Slovenia Slovenia
    Real bonus are free private onsens. Hotel has a great view on Mount Fuji. Room are not new, but they're comfortable.
  • Duc
    Australia Australia
    Convenient bus transportaction, stop right in front of the hotel. The hotel has great view to the mountain & the lake. The breakfast very enjoyable

Property surroundings

Restaurants
2 restaurants on site

  • HINOKI
    • Cuisine
      Japanese
    • Ambiance
      Traditional
  • AZALEA

    No additional info available

Facilities of Kagetsuen

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 2 restaurants
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Karaoke
    Additional charge
  • Table tennis
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    General
    • Designated smoking area
    • Air conditioning
    • Lift
    • Heating
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Massage chair
    • Full body massage
    • Public Bath
    • Hot spring bath
    • Massage
      Additional charge
    Languages spoken
    • English
    • Japanese

    House rules

    Kagetsuen takes special requests - add in the next step!

    Check-in

    From 15:00 to 22:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:30 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Kagetsuen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Kagetsuen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    In the event of an early departure, the property will charge you the full amount for your stay.

    When booking half board, please note that drinks are not included.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    FAQs about Kagetsuen

    • Check-in at Kagetsuen is from 15:00, and check-out is until 11:00.

    • The prices at Kagetsuen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Kagetsuen offers the following activities / services (charges may apply):

      • Massage
      • Table tennis
      • Karaoke
      • Hot spring bath
      • Massage chair
      • Public Bath
      • Full body massage

    • Kagetsuen is 5.6 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Kagetsuen can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

      Breakfast option(s) include:

      • Buffet

    • Kagetsuen has 2 restaurants:

      • AZALEA
      • HINOKI

    • Room options at Kagetsuen include:

      • Double
      • Twin
      • Family
      • Quadruple