Located in Matsumoto, within 3.4 km of Matsumoto Station and 6.1 km of The Japan Ukiyo-e Museum, cafe&stay CASTANA provides accommodation with a terrace and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star inn offers free shuttle service. The property is non-smoking and is situated 25 km from Canora Hall. The inn will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At cafe&stay CASTANA each room comes with bed linen and towels. Matsumoto Castle is 3.8 km from the accommodation, while Suwa-Lake is 28 km away. The nearest airport is Matsumoto Airport, 11 km from cafe&stay CASTANA.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.9
Facilities
9.4
Cleanliness
9.8
Comfort
9.7
Value for money
9.4
Location
8.8
Free WiFi
8.9
High score for Matsumoto
Select topics to read reviews:

See what guests loved the most:

  • Jason
    United Kingdom United Kingdom
    This is a small and friendly hotel with a lovely chilled out vibe. The staff were all very helpful and welcoming. The power shower was amazing and the breakfast delicious. We slept really well as it’s very peaceful. The supermarket is just...
  • Angus
    Australia Australia
    Was very comfortable and felt homey. Owners were very helpful and very sweet.
  • Carolyn
    Australia Australia
    Very welcoming English speaking host and hostess. Large modern room with table and chairs, microwave, refrigerator etc. Cafe with real coffee at entrance. Restaurants within easy walking distance.

Property surroundings

Facilities of cafe&stay CASTANA
Great facilities! Review score, 9.4

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • Inner courtyard view
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
Services
  • Shuttle service
  • Fax/photocopying
    Additional charge
Entertainment and family services
  • Books, DVDs, or music for children
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Languages spoken
  • English
  • Korean

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

cafe&stay CASTANA takes special requests - add in the next step!

Check-in

From 15:00 to 19:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash is not accepted cafe&stay CASTANA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform cafe&stay CASTANA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about cafe&stay CASTANA

  • cafe&stay CASTANA is 2.6 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, cafe&stay CASTANA is popular with guests booking family stays.

  • cafe&stay CASTANA offers the following activities / services (charges may apply):

    • Check-in at cafe&stay CASTANA is from 15:00, and check-out is until 10:00.

    • Room options at cafe&stay CASTANA include:

      • Family

    • The prices at cafe&stay CASTANA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.