Offering quiet hillside accommodation surrounded by landscaped gardens, The Jayakarta Cisarua features views of Pangrango Mountain. It has an outdoor swimming pool and a restaurant. Free parking is provided. Rooms at The Cisarua Jayakarta offer garden views. Each room is equipped with a satellite TV and tea/coffee making facilities. Guests can enjoy a soothing massage, try horseback riding, or sing some karaoke tunes. Other facilities include a tennis court and children’s playground. Laundry service is available. Feast on delicious dishes at the on-site Pangrango Restaurant. The Jayakarta Cisarua is a 2-hour drive from Bandung.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Halal, Asian, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 single beds
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
6.9
Cleanliness
7.1
Comfort
7.0
Value for money
6.9
Location
7.1
Free WiFi
7.5
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Garden Resto
    • Cuisine
      Indonesian

Facilities of The Jayakarta Cisarua

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • BBQ facilities
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
View
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Kids' club
  • Horse riding
    Additional chargeOff-site
  • Table tennis
  • Billiards
  • Children's playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box
General
  • Non-smoking throughout
  • Tile/marble floor
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Water slide
  • Sun loungers or beach chairs
Wellness
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • Arabic
  • English
  • Indonesian

House rules

The Jayakarta Cisarua takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of IDR 200000 is required on arrival. That's about GBP 9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash The Jayakarta Cisarua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that guests enjoy free 1-time 60 minutes massage for 1 person per room to every Non Refundable Promo of the period stay November 2015

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Jayakarta Cisarua in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 200,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Jayakarta Cisarua

  • The Jayakarta Cisarua offers the following activities / services (charges may apply):

    • Massage
    • Children's playground
    • Billiards
    • Table tennis
    • Kids' club
    • Swimming Pool
    • Horse riding

  • The Jayakarta Cisarua is 2.1 miles from the centre of Puncak. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Jayakarta Cisarua is popular with guests booking family stays.

  • Room options at The Jayakarta Cisarua include:

    • Twin
    • Bungalow
    • Suite

  • Check-in at The Jayakarta Cisarua is from 14:00, and check-out is until 12:00.

  • The prices at The Jayakarta Cisarua may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Jayakarta Cisarua can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Halal
    • Asian
    • Buffet
    • À la carte

  • The Jayakarta Cisarua has 1 restaurant:

    • Garden Resto

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.