• City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Alana
Hotel chain/brand
The Alana

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.7
Comfort
8.8
Value for money
8.5
Location
8.5
Free WiFi
8.6
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Dewi
    Indonesia Indonesia
    Location is perfect and facilities inside the room
  • Yanuarti
    Germany Germany
    Nice and clean room with friendly staffs. The breakfast is amazing with it’s traditional meals and beverages.
  • Herwinda
    Indonesia Indonesia
    The hotel is worth for stay with family and value for money. The room is always clean and comfy. The breakfast is delish. love it..

Hotel surroundings

Restaurants
1 restaurant on site

  • Oryza
    • Cuisine
      Indonesian • Asian • International

Facilities of The Alana Surabaya
Great facilities! Review score, 8.5

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • City view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Live music/performance
  • Kids' club
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • 24-hour front desk
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Wake-up service
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Pool bar
Wellness
  • Personal trainer
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian

House rules

The Alana Surabaya takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Rp 350,000 per child, per night
Cot upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash The Alana Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Room breakfast rate on 31December2022 is including gala dinner.

FAQs about The Alana Surabaya

  • The Alana Surabaya has 1 restaurant:

    • Oryza

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, The Alana Surabaya is popular with guests booking family stays.

  • Room options at The Alana Surabaya include:

    • Twin/Double
    • Suite
    • Twin
    • Double

  • The Alana Surabaya offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Kids' club
    • Live music/performance
    • Swimming Pool
    • Yoga classes
    • Personal trainer
    • Fitness

  • Guests staying at The Alana Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet

  • The Alana Surabaya is 1.9 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Alana Surabaya is from 14:00, and check-out is until 12:00.

  • The prices at The Alana Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.