• City view
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage

Boasting a bar and on-site dining, PrimeBiz Hotel Surabaya is situated in Wonocolo. Among the facilities at this property are a 24-hour front desk and free WiFi in all areas. Free private parking is available on site. At the hotel, rooms are fitted with a desk and a flat-screen TV. Every room is equipped with a seating area and a private bathroom with a shower. The on-site restaurant serves daily breakfast with buffet and halal options. Surabaya is 4.4 km from PrimeBiz Hotel Surabaya, while Tretes is 41 km away. Juanda International Airport is 9 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Prime Plaza Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Asian, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.6
Location
8.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Busman71
    Australia Australia
    Please remember this hotel only has 3 stars in the rating, though! It is clean and comfortable, and the breakfast has quality food. The gem in the crown of PrimeBiz Surabaya is the customer service. The team is warm and friendly and second to no one.
  • Busman71
    Australia Australia
    As I have said in my other reviews of PrimeBiz Surabaya, the staff were exceptional! The care and attitude of the staff was consistent throughout the Hotel. They were friendly and professional. The Hotel don't forget is only a 3 star hotel. Only...
  • Busman71
    Australia Australia
    As before a fantastic and affordable place to stay, the staff are wonderful. If you are travelling to Surabaya? I recommend PrimeBiz as a place that will do its best to make sure your stay is a good one

Hotel surroundings

Restaurants
1 restaurant on site

  • H Resto
    • Cuisine
      Indonesian • International
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Halal

Facilities of PrimeBiz Hotel Surabaya
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower
Bedroom
  • Linen
View
  • City view
  • View
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Indonesian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

PrimeBiz Hotel Surabaya takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
Rp 300,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted PrimeBiz Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that all couples must present a marriage certificate upon check-in.

Please inform PrimeBiz Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about PrimeBiz Hotel Surabaya

  • The prices at PrimeBiz Hotel Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at PrimeBiz Hotel Surabaya is from 14:00, and check-out is until 12:00.

  • Yes, PrimeBiz Hotel Surabaya is popular with guests booking family stays.

  • PrimeBiz Hotel Surabaya has 1 restaurant:

    • H Resto

  • Guests staying at PrimeBiz Hotel Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Asian
    • Buffet

  • PrimeBiz Hotel Surabaya is 2.8 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at PrimeBiz Hotel Surabaya include:

    • Double
    • Triple
    • Twin
    • Suite

  • PrimeBiz Hotel Surabaya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Foot massage
    • Back massage
    • Full body massage
    • Neck massage
    • Hand massage
    • Fitness