Situated in Surabaya, 700 metres from Red Bridge Surabaya, Kokoon Hotel Surabaya features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. Built in 2017, this 3-star hotel is within 1.8 km of Pasar Turi Train Station Surabaya and 1.3 km of Ampel Mosque. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Kokoon Hotel Surabaya rooms include bed linen and towels. A buffet, continental or Asian breakfast can be enjoyed at the property. Sharp Bamboo Monument is 4.1 km from the accommodation, while Gubeng Train Station is 4.3 km from the property. The nearest airport is Juanda International Airport, 19 km from Kokoon Hotel Surabaya.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Halal, Asian, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.4
Comfort
8.6
Value for money
8.4
Location
7.2
Free WiFi
9.5
High score for Surabaya
Low score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Mary
    Australia Australia
    The food and the service were wonderful. the swimming pool was great.
  • Jo
    United Kingdom United Kingdom
    Friendly and helpful staff and a convenient 15 minute taxi ride from Surabaya Gubeng. Reception team were great especially when i realised i had left my phone in the taxi! All retuned safely... Good shower pressure and a nice little alcove to...
  • Hong
    Netherlands Netherlands
    Location and cleanliness of the rooms and hotel. Staff is very friendly and helpful

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Chinese • Italian • Seafood • Steakhouse • Thai • Asian
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of Kokoon Hotel Surabaya
Great facilities! Review score, 8.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
Kitchen
  • Electric kettle
Activities
  • Themed dinner nights
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoor
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Infinity pool
  • Sun umbrellas
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Kokoon Hotel Surabaya takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of IDR 100000 is required on arrival. That's about GBP 4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash Kokoon Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Kokoon Hotel Surabaya

  • Check-in at Kokoon Hotel Surabaya is from 14:00, and check-out is until 12:00.

  • Room options at Kokoon Hotel Surabaya include:

    • Twin
    • Double
    • Suite
    • Family

  • Kokoon Hotel Surabaya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Spa facilities
    • Themed dinner nights
    • Spa/wellness packages
    • Swimming Pool
    • Fitness

  • The prices at Kokoon Hotel Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kokoon Hotel Surabaya has 1 restaurant:

    • Restaurant #1

  • Guests staying at Kokoon Hotel Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • Buffet

  • Kokoon Hotel Surabaya is 3.1 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Kokoon Hotel Surabaya is popular with guests booking family stays.